Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Quality Assurance Lead
Calbee North America
Fairfield, CA
04.2025 - Current
Conducted root cause analysis on quality issues to implement effective corrective actions.
Led cross-functional teams to develop and streamline quality assurance protocols.
Facilitated training sessions for staff on quality control standards and best practices.
Prepared detailed reports on quality performance and presented findings to management.
Trained new employees on quality assurance procedures and documentation practices.
Monitored supplier quality performance and addressed non-conformance issues.
Collected and shipped product samples to customers.
Provided guidance and mentorship to junior members of the QA team.
Conducted internal audits of the quality management system, identified non-conformances and developed corrective action plans.
Quality Assurance Associate/ Quality Control
Calbee North America
Fairfield , CA
06.2022 - Current
Performed detailed analysis of customer complaints to identify trends and root causes for quality issues.
Developed and maintained Quality Assurance processes, procedures, and standards.
Investigated non-conformance reports to identify corrective action plans.
Reviewed product specifications to ensure they meet the desired quality level.
Monitored production activities to verify that products are produced in accordance with specified requirements.
Provided guidance on best practices for quality assurance processes and procedures.
Coordinated with suppliers regarding product compliance, testing, and certification requirements.
Analyzed data from inspections or tests in order to determine if products comply with required standards or regulations.
Maintained records of all tests conducted, including test parameters, results, conclusions.
Documented any deficiencies discovered during inspections or reviews of operational activities.
Identified potential areas where improvements can be made in terms of overall product quality.
Machine Operator
Taylors Farms
San Juan Bautista, CA
02.2022 - 05.2022
Set up and operate machine tools to produce precision parts and instruments.
Monitor the feed and speed of machines during the machining process.
Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Adjust machine settings to complete tasks accurately.
Troubleshoot malfunctions in equipment or processes.
Inspect finished workpieces to ensure conformance with specifications.
Maintain records of completed work and production data including volume produced and time required for each task.
Observe machine operations to detect any problems or defects in the finished product.
Recepcionist Assistant
Cleaning services LLC
RICHMOND , VA
01.2021 - 12.2021
Greeted customers and visitors in a professional manner.
Answered incoming calls and routed to appropriate personnel.
Scheduled appointments for clients and ensured accuracy of information.
Assisted with mail sorting and distribution.
Managed office supplies inventory and reordered when necessary.
Processed customer payments in accordance with company policy.
Prepared documents such as invoices, reports, memos, letters, financial statements.
Responded to customer inquiries via phone or email promptly and courteously.