Alejandra Carpenter
Waterloo,IA
Summary
Skilled Cake Decorator specializing in creating high-quality and delicious edible masterpieces. Quick learner and active listener. Production-driven professional focused on achieving perfection in each creation. Proficient in various baking and decorating techniques. Excellent at overcoming any potential challenges that. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills.
Overview
5
5
years of professional experience
Work History
Cake Decorator
Hy-Vee
04.2021 - Current
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts
- Verified accuracy of orders while meeting strict deadlines on producing completed products
- Kept work area safe and sanitized by washing utensils, tools and countertops
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions
- Designed specialty cakes for weddings, birthdays and graduations
- Precisely arranged display cases throughout workday to highlight finished products
- Decorated pastries and cakes quickly and precisely by organizing and prioritizing each task
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products
- Managed material inventory and ordered new materials when needed
- Operated cash register and handled cash, credit card and check transactions
- Provided exemplary customer service to patrons daily in high-volume shopping center location
- Recorded and maintained accurate supplies lists for clients' projects
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products
- Prepared special creams and frostings for cakes and other dessert specialties
- Kept work area safe and sanitized by washing utensils, tools, and countertops
Customer Service
Hy-Vee
10.2020 - 04.2021
- Offered knowledgeable assistance to customers for the multitude of services we provide
- Sustained high performance in fast-paced and demanding environment for great customer experience
- Closing duties including register reconciliation, reports, and cleaning protocols
- Manage over 50 customer calls per day
Checker
Hy-Vee
11.2019 - 10.2020
- Provided friendly and fast service
- Customer assistance
- End of shift drawer counts
- Bagged groceries to ensure product damage is minimized
- Maintained the cleanliness of the store
- Restocked and organized merchandise in front lanes
Education
High School Diploma -
West High School
Waterloo, IA05.2021
Skills
- Cake Sculpting
- Portion Standards
- Safe Work Practices
- Baking Equipment
- Visual Merchandising
- Critical Thinking
- Custom Creations
- Hand Painting and Airbrushing
- Client Presentation Delivery
- Raw Materials Assessment
- Decorative Finishes
- Quality Control Analysis
Timeline
Cake Decorator
Hy-Vee
04.2021 - Current
Customer Service
Hy-Vee
10.2020 - 04.2021
Checker
Hy-Vee
11.2019 - 10.2020
High School Diploma -
West High School