Alejandra Castillo
Anaheim,Ca
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Medical Records Designee
Harbor Villa Care Center
Anaheim, CA
07.2021 - Current
- Managed health records for a 99 bed facility
- Filled out audit forms for different departments in the building
- Followed up with doctors/hospitals for patient records
- Gathered records for clinicals, subpoenas, or insurance purposes
- Attended weekly/monthly meetings
- Filing/Organizing patients records
- Gathered documents/records for CalOptima insurances to get authorization.
- Aware of HIPPA laws and patient's rights
- Scan and upload documents to patients files.
Activity Director
HARBOR VILLA CARE CENTER
03.2021 - 07.2021
- Fill and complete assessment for all and incoming patients.
- Plan a monthly calendar with activities for about 99 patients
- Carry out special events for facility
Activity Assistant
HARBOR VILLA CARE CENTER
08.2019 - 03.2021
- Assist patients to act room and back to room
- Assist patients with various activities
- Make sure safety and concerns were met
Customer service
In N out
10.2016 - 12.2020
- Greet customers
- Help customers
- Handle cash/ Change
- Prepare for the day
Customer service
waba grill
07.2014 - 07.2015
- Greet customers
- Handle Cash/Change
- Great Customer Service
Education
Activities Director -
02.2020
High School diploma -
Magnolia High School
06.2009
Skills
- Can type 55 wpm
- Bilingual (Spanish/English)
- Read and Write in both languages
- Fast Learner
- Excellent Team Working/ Customer Service
- Detail oriented/ Great Time Management
- Microsoft Office/ Outlook/ Internet Research/Excel
- Pointclickcare knowledge
- Multi-Tasking Abilities
- Teamwork Skills
- Computer Literate
Affiliations
- I run a small business where I make custom items such as cups, shirts, cake toppers, decals for cars, etc.
- I also make fresh flower bouquets for special occassions.
Languages
Spanish
Full Professional
English
Full Professional
Accomplishments
- Received employee of the month for 2023
Timeline
Medical Records Designee
Harbor Villa Care Center
07.2021 - Current
Activity Director
HARBOR VILLA CARE CENTER
03.2021 - 07.2021
Activity Assistant
HARBOR VILLA CARE CENTER
08.2019 - 03.2021
Customer service
In N out
10.2016 - 12.2020
Customer service
waba grill
07.2014 - 07.2015
Activities Director -
High School diploma -
Magnolia High School
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