Overview
Work History
Education
Languages
Timeline
Generic

Alejandra Castillo

Naples

Overview

5
5
years of professional experience

Work History

Assistant Manager

Labor for Hire
Naples Fl
08.2025 - Current
  • Managed service requests within ticketing system. Constructed connections for payment processing. Assisted with employee dispatch duties.

BDC Service Representative

Lexus Of Naples
Naples Fl
01.2025 - 08.2025
  • Managed customer inquiries via phone and email, ensuring prompt responses to service requests.
  • Assisted in scheduling service appointments, optimizing technician availability and workflow efficiency.
  • Maintained accurate records of customer interactions within CRM system, supporting data integrity and reporting.

Dinning Supervisor

Moorings Park
Naples, FL
01.2021 - 02.2025
  • Supervised daily dining operations, ensuring high standards of service and guest satisfaction.
  • Trained and mentored staff on customer service best practices and food safety protocols.

Education

High School Diploma -

Lely High School
Naples, FL
05-2015

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

Labor for Hire
08.2025 - Current

BDC Service Representative

Lexus Of Naples
01.2025 - 08.2025

Dinning Supervisor

Moorings Park
01.2021 - 02.2025

High School Diploma -

Lely High School
Alejandra Castillo