ALEJANDRA CASTRO

Marine Logistics

• Coordinate with and direct Customers for barge/vessel scheduling
• Work with field operators and third-party inspectors to minimize demurrage for Customers
• Maintain vessel docking/release schedule for Operations

Truck Logistics

• Interface with Customers and Operations to resolve any issues with daily truck and rail loading
• Data Analytics and Management / Technology
• Daily, Weekly & Monthly data analytic analysis around Marine, Rail and Truck volume movements
• Organize and consolidate data/reports for distribution to management

Commercial

• Aide Commercial Team with any Operational questions that arise during customer acquisition and on boarding
• Use daily interactions with Customers, Ops and Finance to develop new ideas to increase revenue or decreasing expenses.
• Intermediary between Commercial and Operations team.

• Communicates on matters related ship scheduling
• Responsible for maintaining and revising vessel schedule
• Develops mid to long term shipping schedule based on sales budget/projections
• Responsible for filing customs manifest for each voyage
• Assist with planning and execution of port calls and associated activity
• Implements procedures to improve quality, productivity and efficiency
• Work closely with shipping agent to provide all services required
• Coordinate load plans for each voyage between sales group, ships and quarry
• Monitors reports from vessels and communicates with them as necessary
• Manages vessel line up for loading port to minimize cost and communicates changes to stake holders
• Places orders for fuel required by the ship
• Reviews invoices for accuracy and enters wires for payments
• Communicates with port agents for vessel’s port calls. Make payments to agents, review and reconcile disbursement account.
• Completes demurrage and dead freight calculations for each voyage
• Develop monthly metrics and Snapshot for international division, GM & VP

• Coordinate and process documentation for Community investments, Scholarships and Grant Programs with timeline
• Send invitations to committee and supplementary documentation on deadline to
• Performed 40 grant requests, 50 scholarship requests per quarter.
• Prepare, edit and submit all applications to organizations and students
• Receive and review all applications prior to submitting for final approval
• Ensuring organizational records are maintained according to law and are available upon request by authorized committee members or executive management
• Process proxy voting
• Perform customer service functions by answering employee requests and questions
• Prepare new employee files
• Completing forms, reports, logs, and records
• Document control and filing
• Schedule meetings and interviews as requested by HR Director
• Assist HR Director with various research projects and/or special projects
• Developed project to reduce retiree files to minimum required by law
• Schedule conferences by reserving facilities at local hotels and/or restaurants, travel Arrangements, prepares correspondence, presentations

Data Analysis and Authorization Department Supervisor

• Identify errors by thorough investigation of medical claim data and records
• Support and suggest improvements and recommendations to meet company and patient’s satisfaction
• Work closely with insurance supervisor, medical records department and patients as necessary to perform chart audit functions
• Responsible for improving data quality and designing and presenting conclusions gained from analyzing data
• Produce monthly and weekly reports for Vice President
• Perform audits for different departments based on results from End of Month Reports
• Understanding clients’ information needs, business objectives and market sectors and implementing appropriate data analysis strategies

Medical Record Supervisor

• Managed orders on hold reports for patients on schedule for recurring supplies
• Managed prior authorizations for rental equipment and recurring supplies for Private insurance carriers
• Reviewed and corrected billing hold reports and billing with problem reports to optimize billing cycles
• Notified upper management of insurance changes on recurring supplies and equipment rentals
• Produced monthly and weekly reports
• Processed purchase orders and quotes for rehab specialty equipment.

Recurring Orders and Rehab Supervisor

• Managed orders on hold reports for patients on schedule for recurring supplies.
• Managed prior authorizations for rental equipment and recurring supplies for Private insurance carriers.
• Reviewed and corrected billing hold reports and billing with problem reports to optimize billing cycles.
• Notified upper management of insurance changes on recurring supplies and equipment rentals.
• Processed orders to maintain clean claims to prevent insurance denials.
• Produced monthly and weekly reports
• Processed purchase orders and quotes for rehab specialty equipment.

• Kept daily registries of accounts payables
• Performed monthly account reconciliations
• Analyzed and maintained customer account activities and necessary documents
• Cooperated with internal teams and external vendors for accurate and timely processing of billing and payment activities
• Analyzed provisions versus incurred expenses
• Customer service attention to providers and internal personnel about status of their accounts
• Produced reports for monthly cycles of accounts payables
• Coordinated and developed fact sheets, sales reports, revenue reports, proposals, etc management
• Participated in internal audits.