Alejandra Castro
Montclair,NJ
Summary
High-energy Waitress skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Seller
Cruz Blanca Farmacy
Facatativa Colombia
01.2022 - 12.2023
- Developed and maintained relationships with existing customers to ensure repeat business.
- Utilized CRM software to manage contacts, accounts, leads, quotes, invoices, payments.
- Generated reports regarding sales performance data including monthly, quarterly, yearly targets achieved.
Waitress Trainee
Bogota beer Company
Bogota Colombia
02.2020 - 02.2021
- Ensured dining areas were clean and set up for each shift according to established standards.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
Waitress
Vasbor Restaurant
Bogota Colombia, DC
03.2019 - 12.2019
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
Food Runner
Papa John's Pizza
Bogota
01.2018 - 12.2018
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
Education
Education - Education And Social Science
Distrital Francisco Jose De Caldas University
Bogota Colombia12-2021
High School Diploma -
Empresarial Los Andes School
Bogota Colombia12-2014
Some College (No Degree) - First Aid
Colombian Red Cross
Bogota ColombiaSome College (No Degree) - English-as-a-Second-Language Education
Language Institute of Distrital University
Bogota ColombiaSkills
- Table Setting
- Handling Complaints
- Cleanliness
- Memory retention
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Fist Aid for Colombian Red Cross
Timeline
Seller
Cruz Blanca Farmacy
01.2022 - 12.2023
Waitress Trainee
Bogota beer Company
02.2020 - 02.2021
Waitress
Vasbor Restaurant
03.2019 - 12.2019
Food Runner
Papa John's Pizza
01.2018 - 12.2018
Education - Education And Social Science
Distrital Francisco Jose De Caldas University
High School Diploma -
Empresarial Los Andes School
Some College (No Degree) - First Aid
Colombian Red Cross
Some College (No Degree) - English-as-a-Second-Language Education
Language Institute of Distrital University
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