Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Alejandra Chavez

Las Vegas,NV

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced medical environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

2
2
years of professional experience

Work History

Administrative Assistant/Medical Receptionist

Orthopaedic Institute of Henderson
Henderson, NV
07.2023 - Current
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Tracked and processed release of information requests.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Worked with operating facilities to schedule procedures on behalf of 4surgeons.

Front Desk Receptionist/Chiropractic Assistant

The Neck and Back Clinics
Las Vegas, NV
06.2022 - 07.2023
  • Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Processed payments from patients using a variety of payment methods including credit cards, checks, and money orders
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy, mechanical traction or electrical stimulation.
  • Acquainted patients with therapy procedures by explaining purpose and results of exercises.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Sales Associate

Levis Strauss & Co
Las Vegas, NV
08.2021 - 02.2022
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Computed purchases, received and processed cash or credit payment.
  • Monitored sales floor to identify customers in need to assistance and merchandise requiring replenishment
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
05-2022

Skills

  • Data Retrieval Systems
  • Advanced MS Office Suite Knowledge
  • Multi-Line Phone Proficiency
  • Medical Billing
  • Data Organization
  • Office Administration
  • Meticulous Attention to Detail
  • Flexibility and Adaptability
  • Effective Written and Verbal Communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant/Medical Receptionist

Orthopaedic Institute of Henderson
07.2023 - Current

Front Desk Receptionist/Chiropractic Assistant

The Neck and Back Clinics
06.2022 - 07.2023

Sales Associate

Levis Strauss & Co
08.2021 - 02.2022

High School Diploma -

Rancho High School
Alejandra Chavez