Alejandra Copyak
Salt Lake City,UT
Summary
Social Work student experienced in front desk operations and maintaining a smooth workflow. Proven ability to manage high-volume environments and effectively address patient inquiries, with strong communication and organizational skills to enhance patient experiences.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist, Administrator
CopperView Medical Center
11.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality,
- Resolved billing discrepancies promptly with thorough attention to detail
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Resolved problems and complaints.
Education
Associate of Science - Social Work
Salt Lake Community College
Salt Lake City, UT05-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Verbal and written communication
- Sensitive information handling
- Front office management
Timeline
Front Desk Receptionist, Administrator
CopperView Medical Center
11.2020 - Current
Associate of Science - Social Work
Salt Lake Community College
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