Alejandra De Diego Cirkovic
Durham,USA
Summary
Dynamic sales and customer success professional with a proven track record at Nutanix, excelling in client relationship building and IT solutions sales. Leveraged Salesforce for lead generation, surpassing revenue targets by nurturing key accounts. Skilled in contract negotiation and fostering strong client partnerships, achieving high retention and satisfaction rates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Success
Nutanix
Durham, USA
05.2021 - Current
- Enhance customer adoption and satisfaction through proactive engagement
- Advocate for customers by collaborating across departments for issue resolution
- Manage renewals, ensuring high retention rates
- Maintain detailed records of customer interactions and insights
- Conduct frequent customer and internal meetings to strengthen relationships
Commercial Account Executive
Nutanix
Durham, USA
11.2019 - 05.2021
- Achieved and exceeded assigned revenue targets
- Managed a sales pipeline maintaining a 5x quota
- Built and nurtured customer relationships to expand business opportunities
- Conducted online product demonstrations and positioned new products
Inside Sales Representative
Nutanix
Durham, USA
11.2018 - 11.2019
- Identified and pursued sales opportunities by understanding customer needs
- Maintained and expanded a database of potential clients
- Created tailored proposals and sales quotes for customers
- Provided product and service demonstrations
Account Development Representative
Nutanix
Durham, USA
08.2017 - 11.2018
- Generated qualified sales leads within strategic accounts
- Maintained high levels of sales activity via calls, emails, and LinkedIn outreach
- Utilized Salesforce and LinkedIn Sales Navigator for lead generation
- Collaborated with sales and marketing teams to drive demand generation strategies
Business Development Enterprise Account Executive
Niki’s International LTD
Charlotte, USA
09.2015 - 07.2017
- Prospected and secured clients across the Southeast region
- Built and maintained strong client relationships
- Delivered exceptional customer service while promoting company services
Bilingual Scheduling Specialist
Niki’s International LTD
Charlotte, USA
03.2015 - 09.2015
- Managed client requests, scheduled services, and handled customer inquiries
- Logged calls and service requests into the database efficiently
Education
Bachelor's Degree - Business Administration and Project Management
UNEFA
Maracay, Venezuela01.2011
High School Diploma -
Colegio Decroly
Maracay, VenezuelaSkills
- Customer Success Management
- Sales & Business Development
- Account Management
- Client Relationship Building
- IT Solutions Sales
- Salesforce & CRM Tools
- Lead Generation & Prospecting
- Contract Negotiation
Certification
- Sales & Customer Engagement Training
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Customer Success
Nutanix
05.2021 - Current
Commercial Account Executive
Nutanix
11.2019 - 05.2021
Inside Sales Representative
Nutanix
11.2018 - 11.2019
Account Development Representative
Nutanix
08.2017 - 11.2018
Business Development Enterprise Account Executive
Niki’s International LTD
09.2015 - 07.2017
Bilingual Scheduling Specialist
Niki’s International LTD
03.2015 - 09.2015
Bachelor's Degree - Business Administration and Project Management
UNEFA
High School Diploma -
Colegio Decroly
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