Alejandra De La Cruz Montoya
Cleveland,TN
Summary
Highly motivated and committed X-ray Operator/ Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
Tacos El Cuańo
06.2013 - 05.2015
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register and totaling customers' purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Collects payments by accepting cash, check,
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Receptionist
Golds Gym
07.2015 - 04.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
X-Ray Operator/Medical Assistant &Receptionist
Bradley Urgent Care
06.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
High School Diploma -
Cleveland High School
Cleveland, TN05.2015
Skills
- Bilingual in Spanish
- Competent using software including: Windows, Word, PowerPoint, E-mail, Eclinical Works and Internet
- Ability to meet needs, dependable, hard working, and reliable
- Use clear, concise communication skills in conjunction with organizational skills to perform daily duties
- Work well as a team member or independently
- Resourceful, energetic, competent, multi-task and results-oriented
- Demonstrates sense of urgency to efficiently perform my role
- Proficient in HIPAA Handling medical records request
- Completing prior authorizations on patients medications
- Referral Coordination
Certification
- Certified Medical X-ray operator
Languages
Spanish
Timeline
X-Ray Operator/Medical Assistant &Receptionist
Bradley Urgent Care
06.2016 - Current
Receptionist
Golds Gym
07.2015 - 04.2016
Cashier
Tacos El Cuańo
06.2013 - 05.2015
High School Diploma -
Cleveland High School