Alejandra Enriquez
Tucson,AZ
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Cleaner
Tracy's Dynamic Cleaning
11.2021 - 05.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Polished, waxed and did floor maintenance.
Janitorial Cleaner
Southside Community School
10.2022 - 01.2023
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Used time management and efficient cleaning methods to meet deadlines.
Dental Receptionist
Dental Integra
06.2021 - 09.2021
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained benefits, and outlined pricing details for procedures and services.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
Intake Specialist
Farahi Law Firm
12.2020 - 03.2021
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Maintained accurate, up-to-date client records for reliable reference and communications.
Human Resources Assistant
RDI Connect
09.2014 - 06.2020
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Participated in recruitment and selection process for new hires.
- Created job descriptions on boards for vacant jobs.
- Conducted exit interviews with terminated employees.
- Participated in job fairs to recruit new talent.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
GED -
Cholla High School
Tucson, AZSkills
- Customer Service
- Team Player
- Computer Literacy
- 56 WPM
- Office Administration
- Spreadsheet Tracking
- File Organization
- Call Routing
- Administrative Skills
- Chemical Handling
- Crew Management
- Health and Safety Compliance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Janitorial Cleaner
Southside Community School
10.2022 - 01.2023
Cleaner
Tracy's Dynamic Cleaning
11.2021 - 05.2023
Dental Receptionist
Dental Integra
06.2021 - 09.2021
Intake Specialist
Farahi Law Firm
12.2020 - 03.2021
Human Resources Assistant
RDI Connect
09.2014 - 06.2020
GED -
Cholla High School
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