Alejandra Enriquez
Lawyer
Guatemala
Summary
Dynamic and results-driven leader with a proven ability to build collaborative, high-performing teams and foster an engaged, empowering work culture. Recognized for strong relationship-building skills and the ability to work effectively with a diverse range of stakeholders in fast-paced, evolving environments.
Skilled in strategic planning, operational management, and process improvement, with a consistent track record of enhancing efficiency and driving measurable outcomes. Adept at communicating complex ideas clearly, managing competing priorities, and cultivating a culture of accountability and excellence. Known for adaptability, sound judgment, and a commitment to meeting organizational goals while supporting team success.
Overview
21
21
years of professional experience
Work History
Offsite Manager
Hello Sugar
09.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted owners in identifying key issues for staff coaching and feedback.
Professor
Universidad Mariano Galvez de Guatemala
01.2020 - Current
- Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Professor of the courses of Introduction to law, Criminal Law (Theory of Crime) and Human Rights.
- Developed approved course texts used as core instructional materials for courses including Introduction to Law, Criminal Law (Theory of Crime), and Human Rights, establishing the foundational content for each curriculum.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
- Worked with dean to assess and evaluate courses and programs in appropriate discipline.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Graded tests and assignments and uploaded to school database.
Lawyer
Self-Employment
01.2015 - 01.2021
- Conflict resolution and litigation
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Improved client satisfaction with timely communication and thorough explanations of complex legal concepts.
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Advised clients on risk mitigation strategies related to corporate governance matters, minimizing potential exposure to lawsuits or regulatory action.
- Built lasting relationships with clients by demonstrating integrity, dedication, and a genuine commitment to their success.
- Delivered exceptional client service through attentive listening, empathetic understanding, and creative problem-solving to address individual needs.
Assistant to the President
Guatemalan Congress
01.2013 - 2014
- Assisted the President of Congress in different activities and to revise important documents in which he needed to be advised.
- Review and response of congress internal communications, as well as external government communications
- Direct communication with Congress Representatives to attend and solve their different concerns and requests for the daily operations of their functions
- Revised law initiatives
- Supported decision-making processes by conducting thorough research and providing important data to the President.
- Facilitated interdepartmental collaboration through effective communication and coordination of tasks related to presidential initiatives.
Consultant
Programa de Apoyo al Sector Justicia
01.2008 - 2011
- Acted as the primary liaison between the European Union program and the Secretaría de la Instancia Coordinadora de la Modernización del Sector Justicia, overseeing assigned projects to ensure compliance, timely execution, and proper budget management.
- Attended and participated in program review meetings to evaluate progress and address operational needs.
- Prepared detailed reports for the General Secretary of the Secretaría de la Instancia, outlining program advancements and the utilization of donor funds.
- Compiled and organized briefing materials for the General Secretary to support participation in activities and engagements with international cooperation partners.
Consultant & Translator
Doctora Myriam Ovalle de Monroy
01.2009 - 01.2010
- Drafting of documents in English, translated documents both legal and academic, assisted her in communications with English speaking cooperators or institutions that supported Inacif in the training of its personnel and equipment of their offices and laboratories. I translated academic material that was used in the training of the Institutes personnel.
- Translation of academic material used in training of personnel in the different areas of the Institution
- Drafted documents, letters and emails in English in assistance to the Director
- Revised documents
Legal Assistant
Rivera y Asociados
01.2005 - 01.2007
- Drafting of different corporate contracts.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Assistance of clients in conflict resolution and individual legal needs
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Education
Juris Doctor - Law
Universidad Rafael Landivar
Guatemala 05.2001 -
Master of Science - Criminal Justice
Universidad Europea Del Atlantico
Spain 05.2001 -
Skills
- Critical thinking and analysis
- Decision-making
- Time management
- Project management
- Verbal and written communication
- Friendly, positive attitude
- Teamwork and collaboration
- Team management
- Problem-solving
- Multitasking Abilities
- Calm under pressure
Timeline
Offsite Manager
Hello Sugar
09.2024 - Current
Professor
Universidad Mariano Galvez de Guatemala
01.2020 - Current
Lawyer
Self-Employment
01.2015 - 01.2021
Assistant to the President
Guatemalan Congress
01.2013 - 2014
Consultant & Translator
Doctora Myriam Ovalle de Monroy
01.2009 - 01.2010
Consultant
Programa de Apoyo al Sector Justicia
01.2008 - 2011
Legal Assistant
Rivera y Asociados
01.2005 - 01.2007
Juris Doctor - Law
Universidad Rafael Landivar
05.2001 -
Master of Science - Criminal Justice
Universidad Europea Del Atlantico
05.2001 -