Alejandra Espinoza
San Elizario
Summary
Youth care professional with strong background in supporting and mentoring adolescents. Skilled in conflict resolution, crisis intervention, and creating safe, nurturing environments. Focused on team collaboration and achieving positive outcomes. Reliable, adaptable, and empathetic with excellent communication and problem-solving abilities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Youth Care Worker
Chicanos Por La Causa
09.2025 - Current
- Supervised daily activities, ensuring a safe and nurturing environment for children.
- Managed behavior challenges through positive reinforcement strategies, promoting emotional well-being.
- Supervised daily activities and provided guidance to at-risk youth in residential settings.
- Conducted crisis intervention and conflict resolution to ensure safety and stability.
- Trained new staff on program protocols, safety procedures, and best practices in youth care.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Monitored and reported on effectiveness of care plans, adjusting strategies as necessary to meet changing needs.
Alternative Shift Leader /Youth Care Worker
Southwest Key Programs
02.2019 - 12.2024
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed daily workflow and scheduled staff for adequate coverage.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Managed medication distribution under the guidance of healthcare professionals.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Assisted youths in developing personal goals and plans for future independence.
- Supervised daily activities and ensured a safe environment for all youth.
- Conducted assessments of clients' needs upon intake into program.
- Maintained detailed records of youths' progress, incidents, and daily activities.
- Evaluated program effectiveness through regular feedback sessions with clients and staff members.
- Led workshops focusing on life skills development and emotional resilience for youth participants.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Ensured proper medication administration for individuals under my care according to doctors'' orders.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
- Enhanced youth development by implementing structured activities and educational support.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Organized recreational outings and community service projects, promoting social responsibility and civic engagement among youths.
Substitute Teacher
San Elizario Independent School District
08.2015 - 12.2018
- Organized lesson plans and activities for students.
- Promoted a safe and secure atmosphere within the classroom setting.
- Managed the distribution and collection of textbooks and other teaching materials.
- Supervised children and participated with children in activities.
- Explained class procedures, lab policies and important dates.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Monitored hallways during passing periods to ensure safety protocols are being observed.
- Ensured all school policies were followed throughout the day including dress code regulations.
Education
Some College (No Degree) -
El Paso Community College
El Paso, TXHigh School Diploma -
San Elizario High School
San Elizario, TX06-2012
Skills
- Youth supervision
- Multicultural sensitivity
- Behavior management
- Recreational activities
- Youth advocacy
- Mandated reporting
- Child development
- Boundaries establishment
- Mental health support
- Positive reinforcement
- Youth intake
- Client documentation
- Trauma-informed care
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Professionalism
- Crisis intervention
- Written communication
- Positive attitude
- Team leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Education and Training
- CPR Certified
- Texas Food Handler
- CPI Certified
Timeline
Youth Care Worker
Chicanos Por La Causa
09.2025 - Current
Alternative Shift Leader /Youth Care Worker
Southwest Key Programs
02.2019 - 12.2024
Substitute Teacher
San Elizario Independent School District
08.2015 - 12.2018
High School Diploma -
San Elizario High School
Some College (No Degree) -
El Paso Community College