Alejandra Fernandez
Berkeley,CA
Summary
Food service crew member skilled in efficient order preparation and exceptional customer interactions. Ensured cleanliness and organization across various dining environments while supporting menu stations. Demonstrated ability to deliver high-quality service under pressure, enhancing customer satisfaction. Expertise in cash handling and inventory management, contributing to smooth operations and a positive dining experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cashier
Levy Restaurants
Oakland, California
03.2026 - Current
- Collaborated with team members to streamline workflow during peak hours and show intermissions.
- Greet all patrons in a calm friendly manner, take orders accurately, and process payments using POS systems.
- Prepared and served food and beverage items, including popcorn, pretzels, hotdogs, and alcoholic beverages, ensuring adherence to safety guidelines.
- Restocked supplies and cleaned countertops and service areas following all events, games, and shows to maintain a tidy environment.
Crew Member
Star Meats
08.2025 - 12.2025
- Implemented health and food safety protocols for food sales and production environments.
- Operated slicers to cut meat while adhering to safety protocols, preventing accidents.
- Studied various cuts of poultry, pork, beef, and fish with guidance from head butcher.
Food Service Worker, Barista
Compass Group
08.2023 - 04.2025
- Supported various menu stations to ensure smooth operations.
- Prepared orders for students and other patrons' orders in a timely manner and exceptional presentation.
- Upheld cleanliness standards in the dining environment.
- Prepared ingredients and supplies for kitchen operations.
Crew member, cashier
Menchie's Frozen Yogurt
06.2023 - 08.2023
- Maintain cleanliness and restock frozen yogurt machines regularly.
- Ensured sanitation and functionality of equipment.
- Replenish and managed inventories in front and back of house effectively.
- Operate cash register and ensure efficient service.
Team member
The Stuffed Inn
04.2022 - 06.2023
- Responsible for providing great customer service while taking orders and crafting sandwiches.
- Ensured ingredient freshness, contributing to quality food production.
- Maintained a clean and organized environment, conducive to customer and staff satisfaction.
- Created orders in a wide variety of combinations for the customer.
- Worked with team members when large catering orders where requested to ensure deadlines were meet.
Barista, team member
Brewed Awakening
01.2019 - 04.2022
- Greets and attends customers needs in a positive and friendly manner.
- Preps drinks and any other orders after transaction.
- Maintain a clean environment for both customers and employees.
- During closing hours count the register as well as clean and stock items prior he next day.
Barista, cashier
Bette's To-Go
10.2018 - 12.2018
- Cleaned and sanitized work areas, utensils and pans.
- Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
- Food handling, deli/cafe service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Handled orders in restaurant and over the phone.
Food service cashier
McDonalds
08.2018 - 10.2018
- Greeting customers in a polite, friendly manner while taking and delivering orders.
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handled currency and credit transactions quickly and accurately
- Assist in safe food preparation, assembly, and presentation
- Keep restaurant front area clean and well-stocked.
Retail associate, cashier
Bandcroft Clothing Co.
08.2017 - 07.2018
- Displayed new items and restocked merchandise on to sales floor.
- Maintain constant presence on sales floor to address customer's needs.
- Trained new employees on basic customer service techniques and procedures.
- Managed all sales transactions in a professional, friendly manner.
Cashier, sales associate
Marshalls
05.2016 - 07.2017
- Manage and perform all check-out functions on daily basis.
- Communicate clearly and openly with customers, refers to managers when required.
- Maintain a positive work environment for all cashiers.
- Managed the checkout area and ensure each station remains clean and efficiently run.
- Respond to cashiers’ request for price checks and other functions for customer service.
Retail associate, cashier
Marshalls
Santa Barbara, California
11.2012 - 04.2016
- Prioritized and accomplished wide range of tasks each shift.
- Prepared merchandise to sales floor.
- Accepted and processed returns and sales.
- Provided customers with exceptional care and attention.
- Trained in multiple department/floors.
- Kept work area clean and neat at all times, including fitting rooms.
Education
High school diploma -
Santa Barbara Senior High School
Santa Barbara, CA06-2010
Some College (No Degree) -
Santa Barbara City College
Santa Barbara, CASkills
- Flexible schedule
- Excellent customer service
- Professional demeanor
- Multi-tasking strength
- Cash handling
- Food handling safety
- Hospitality and accommodation
- Cleanliness standards
- Team collaboration
- Attention to detail
Certification
- Jun 2023
Premier Food Safety
Renewed California food handlers certificate. - Aug 2018
Premier Food Safety
Completed and passed California food handler training certificate program.
Timeline
Cashier
Levy Restaurants
03.2026 - Current
Crew Member
Star Meats
08.2025 - 12.2025
Food Service Worker, Barista
Compass Group
08.2023 - 04.2025
Crew member, cashier
Menchie's Frozen Yogurt
06.2023 - 08.2023
Team member
The Stuffed Inn
04.2022 - 06.2023
Barista, team member
Brewed Awakening
01.2019 - 04.2022
Barista, cashier
Bette's To-Go
10.2018 - 12.2018
Food service cashier
McDonalds
08.2018 - 10.2018
Retail associate, cashier
Bandcroft Clothing Co.
08.2017 - 07.2018
Cashier, sales associate
Marshalls
05.2016 - 07.2017
Retail associate, cashier
Marshalls
11.2012 - 04.2016
High school diploma -
Santa Barbara Senior High School
Some College (No Degree) -
Santa Barbara City College