Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandra Flores

Killeen

Summary

Compassionate and client-focused professional with experience in beauty retail, customer service, and team collaboration. Passionate about helping others feel confident, relaxed, and beautiful in their own skin by creating a welcoming, supportive environment. Skilled in front desk operations, appointment scheduling, and personalized client communication. Known for making people feel seen and cared for, whether they’re seeking wellness, beauty, or both. Currently expanding knowledge in the self-care and esthetics field, with a strong interest in body therapy and holistic wellness. Eager to bring positive energy, professionalism, and heart to a team focused on healing, beauty, and client-centered care.

Overview

7
7
years of professional experience

Work History

Beauty Sales Associate

Supreme Beauty
08.2024 - Current
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items
  • Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • assisting clients and exploring beauty and wellness products based on their needs and preference

Team Lead

Tesla
11.2023 - 08.2024
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Team Lead

Amazon
06.2021 - 12.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Model

Barbizon Modeling School and Agency Response
02.2018 - 10.2020
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Performed well under pressure in fast-paced environments
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.

Education

High School Diploma -

Lehman High School
Kyle, TX
06-2020

Skills

  • Upselling strategies
  • Client relationship building
  • Guest services
  • Customer loyalty
  • Customer service
  • Analytical problem-solving
  • Friendly and outgoing
  • Retail sales
  • Personal grooming

Languages

Spanish
Native or Bilingual

Timeline

Beauty Sales Associate

Supreme Beauty
08.2024 - Current

Team Lead

Tesla
11.2023 - 08.2024

Team Lead

Amazon
06.2021 - 12.2023

Model

Barbizon Modeling School and Agency Response
02.2018 - 10.2020

High School Diploma -

Lehman High School
Alejandra Flores