Alejandra Flores-Jordan
Pasadena,CA
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CEO/President
Bellquest Insurance and Financial Services
Pasadena, CA
01.2009 - Current
- Work with clients (small businesses and individuals) to develop financial goals for future retirement
- Organize short- and long-term investment/retirement plans for clients
- Ongoing evaluation of client’s financial portfolios
Director of Patient Care Services, RN
Faith in Angels Hospice
Burbank, CA
04.2018 - 04.2026
- Maintain full responsibility for day-to-day quality of patient care and services
- Guarantee adequate staffing and budgeting to fulfill patient/family needs, this includes hiring and training of new staff members
- Conduct in-services to assure that staff & new hires adhere to the highest standards of care, as well as comply with state and federal regulations
- Coordinate with a multi-disciplinary team consisting of physicians, spiritual coordinators, social workers, and other nursing staff to ensure that patients/family are receiving the highest quality of care
- Develop and/or implement a holistic Hospice Plan of Care that includes medication, procedures, treatments, patient’s goals and family values
- Handling questions and complaints from patients/family and finding resolutions with respect to their cultural beliefs
Field Clinical Supervisor, RN
Faith in Angels Hospice
Burbank, CA
06.2015 - 01.2018
- Supervision of LVNs and CNAs to assure proper quality care for patients
- One-on-one care with patients: monitoring health condition and medication reconciliation
- Educate patient/family regarding prognosis, comfort goals, and clinical interventions
- Provide emotional and psychological support throughout the dying process
- Assess the needs of the terminally ill hospice patients/families with special attention to the symptoms and comfort of the dying patient
Patient Care Associate/E.R. Technician
Huntington Memorial Hospital
Pasadena, CA
01.2004 - 03.2006
- Provide direct patient care in a level two trauma center
- Responsibilities include but were not limited to: preparation of trauma rooms for incoming patients, assist physicians and nurses with various emergency procedures, and assist patients with medical interventions within scope of practice
- Operate and maintain medical equipment used in the emergency room
Education
Associates Degree - Nursing
Pasadena City College
Pasadena, CA05-2014
Skills
- Bilingual in English and Spanish
- Client/Patient focused
- Strategic visioning
- Crisis management
- Effective decision making
Certification
- California Registered Nurse License
- License Number: #95047234
- Expiration: 2020-11-30
- AHS Basic Life Support
- NIH Stroke Certification
- Administering Medications to Elder, p. 1
Timeline
Director of Patient Care Services, RN
Faith in Angels Hospice
04.2018 - 04.2026
Field Clinical Supervisor, RN
Faith in Angels Hospice
06.2015 - 01.2018
CEO/President
Bellquest Insurance and Financial Services
01.2009 - Current
Patient Care Associate/E.R. Technician
Huntington Memorial Hospital
01.2004 - 03.2006
Associates Degree - Nursing
Pasadena City College
AWARDS AND RECOGNITION
Honors for Superior Achievement, Recognition of clinical leadership and performance in the nursing program, Pasadena City College, May 2014, Espirit de Corps Award, For fostering group spirits among classmates, Pasadena City College, May 2014