Maria A. Galindo
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Waitress
Silver Tray Catering And Events
03.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Associate
Aeropostale
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Arts - Biology
CUNY Queens College
Queens, NY05.2027
Skills
- Strong multitasking
- Memory retention
- Complaint resolution
- Team Player
- Reliable and Responsible
- Cleaning and sanitizing
- Cool Under Pressure
- Decision-Making
- Relationship Building
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Aeropostale
08.2022 - 01.2023
Waitress
Silver Tray Catering And Events
03.2022 - Current
Bachelor of Arts - Biology
CUNY Queens College
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