ALEJANDRA GALLARDO
FL
Summary
Highly-motivated, bilingual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Supervisor
Mando’s Construction
, FL
03.2022 - Current
- Negotiated contracts with vendors to obtain competitive prices for materials needed for construction projects.
- Ensured that materials used in the construction process conformed to industry and OSHA standards.
- Managed multiple projects simultaneously while maintaining a high level of productivity among workers.
- Inspected finished projects to guarantee quality control compliance.
- Assigned tasks to subcontractors and monitored their performance to ensure quality standards were met.
- Prepared regular reports outlining progress made on each project for management review.
CUSTOMER SERVICE & INSURANCE REPRESENTATIVE
RDZ INSURANCE
Tampa, FL
11.2020 - Current
- Schedule appointments and manage client files using agency software.
- Communicate with clients to assess insurance needs, and recommend suitable policies.
- Process and record payments (cash and card).
- Handle the multi-line phone system and direct calls appropriately.
- Utilize computer systems for data entry and policy management.
- Developed and implemented strategies to increase sales of insurance policies.
- Collaborated with other departments within the organization to ensure smooth delivery of services to clients.
- Prepared reports detailing monthly sales activity as well as any changes in client portfolio.
- Ensured that appropriate measures were taken when disposing of confidential information, or materials containing protected information.
WAREHOUSE ASSOCIATE
AMAZON WAREHOUSE
RUSKIN, FL
07.2020 - 11.2020
- Stocked merchandise, and maintained accurate inventory logs.
- Ensured a clean and organized work area while meeting productivity goals.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Maintained accurate inventory records through manual and computerized systems.
Education
High School Diploma -
EAST BAY HIGH SCHOOL
Gibsonton, FLCENTRAL INSURANCE SCHOOL
Skills
- Bilingual (English and Spanish)
- Computer proficiency
- Client communication
- Time management and organization
- Teamwork and leadership
- Fast learner and creative thinker
- Project management
- Quality control
Certification
- CERTIFIED PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE
- FLORIDA 4-40 CUSTOMER REPRESENTATIVE LICENSE May 2021
References
- NEREIDA, GARCIA, gnery12@gmail.com, 813-992-4005
- ANEXMARIE, CARRIRE, maritacarrire@gmail.com, 815-585-2963
Timeline
Construction Supervisor
Mando’s Construction
03.2022 - Current
CUSTOMER SERVICE & INSURANCE REPRESENTATIVE
RDZ INSURANCE
11.2020 - Current
WAREHOUSE ASSOCIATE
AMAZON WAREHOUSE
07.2020 - 11.2020
High School Diploma -
EAST BAY HIGH SCHOOL
CENTRAL INSURANCE SCHOOL