Alejandra Gallego
Miami
Summary
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management
Coordinated Personal Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property and Project Manager
Second Layer Equity, LLC
02.2023 - 09.2023
- Responsible for financial, housekeeping, and overall management and upkeep of rentals such as Airbnb and VRBO
- Achieving super host award and with this good management the sale of our portfolio houses in a short time
- Maintains property by investigating and resolving tenant complaints, planning renovation or any maintenance request
- Assist in preparing lease documents, notices, and other communications to tenants
- Document inspection findings and collaborate with the property management team on action plans
- Contribute to the preparation of financial reports and budgets for the properties
- Support the marketing efforts to attract new tenants, including listing properties, creating property descriptions, and coordinating showings
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
Executive Assistant
To CEO
08.2021 - 09.2023
- Full responsibilities as an executive assistant by completing tasks such as organizing files, preparing documents, Travel Planning & Logistics for the CEO, managing inventory, scheduling appointments, managing all financial accounts and keep event calendar organized it
- Coordinate and manage executives' calendars, ensuring efficient scheduling of meetings, appointments, and travel arrangements
- Prioritize and organize events, conferences, and important deadlines to optimize executives' time
- Draft and edit emails, memos, reports, and other correspondence on behalf of the executives
- Plan and organize travel itineraries, including flights, accommodations, transportation, and visa requirements
- Handle sensitive and confidential information with discretion and maintain proper data security protocols., by completing tasks such as
- Assist in administrative tasks, including document preparation, filing, and record-keeping.Prepare reports, presentations, and documentation as required.
- Assisted in developing policies and procedures pertaining to office administration matters.
Assistant Property Manager
Second Layer Equity, LLC
07.2022 - 02.2023
- Responsible for maintain the daily operations tasks, coordinating maintenance updated with contractors
- Help the property manager to make sure everything was in the best conditions for our guests
- Assist in responding to tenant inquiries, concerns, and requests in a timely and professional manner
- Participate in property inspections to assess maintenance needs, safety compliance, and overall property condition.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Handled resident complaints and expedited maintenance requests.
Executive Assistant to CEO
05.2022 - 01.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Office Manager
Kis INC PR
10.2021 - 09.2022
- Responsible to ensured the efficient and smooth operation of our office environment and complete task such as:
- Oversee daily administrative operations, including scheduling, correspondence, and record-keeping
- Manage office supplies, inventory, and procurement, ensuring that essential resources are available as needed
- Maintained a safe, clean, and organized office environment
- Manage relationships with vendors and service providers to ensure efficient service delivery
- Assisted in the onboarding process for new employees, including setting up workstations and providing necessary resources
- Maintained employee records and databases, and assist in payroll and benefits administration
- Implemented cost-effective measures for office maintenance and equipment upgrades.Assist various departments with projects by providing administrative support, scheduling, and coordination
- Compile and prepare reports, presentations, and documentation as required.
Host and Server
Maiwand Kabob
12.2019 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted managers with quickly resolving service- and food-related issues.
- Answered phone calls to take orders, give information and document reservations.
- Promoted business loyalty by fostering positive customer relationships.
Executive Administrative Assistant
Juxto,LLC
10.2023 - Current
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
Server Shift Leader
RESTAURANTE RAFAEL
08.2016 - 02.2018
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed scheduling for 13 servers, maintaining adequate staffing levels while accounting for personal employee needs.
Hostess
RESTAURANTE CHANCHAROS
12.2014 - 04.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Course in Project Management course -
Udemy
San Francisco, CA02.2023
Course in Bookeping - Mastering quickbooks -
Udemy
San Francisco, CA12.2022
Associate’s - Journalism and social communication
University of Manizales
12.2017
Skills
- Project Tracking
- Compliance Monitoring
- Technical Support
- Project Management
- Data Analysis
- Schedule Management
- Resource Allocation
- Strategic Planning
- Work Flow Planning
- Budget Control
- Contract Development
- Construction Management
- Client Relations
Certification
Public relations (5 years)
Bilingual (6 years)
QuickBooks (2 years)
Management (3 years)
Organizational management (3 years)
Office Management (3 years)
Personal Assistant Experience (3 years)
Property Management
Remodeling (3 years)
Certifications and Licenses
Certified Property Manager
February 2023 to March 2023
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Administrative Assistant
Juxto,LLC
10.2023 - Current
Property and Project Manager
Second Layer Equity, LLC
02.2023 - 09.2023
Assistant Property Manager
Second Layer Equity, LLC
07.2022 - 02.2023
Executive Assistant to CEO
05.2022 - 01.2023
Office Manager
Kis INC PR
10.2021 - 09.2022
Executive Assistant
To CEO
08.2021 - 09.2023
Host and Server
Maiwand Kabob
12.2019 - 10.2020
Server Shift Leader
RESTAURANTE RAFAEL
08.2016 - 02.2018
Hostess
RESTAURANTE CHANCHAROS
12.2014 - 04.2016
Course in Project Management course -
Udemy
Course in Bookeping - Mastering quickbooks -
Udemy
Associate’s - Journalism and social communication
University of Manizales
Public relations (5 years)
Bilingual (6 years)
QuickBooks (2 years)
Management (3 years)
Organizational management (3 years)
Office Management (3 years)
Personal Assistant Experience (3 years)
Property Management
Remodeling (3 years)
Certifications and Licenses
Certified Property Manager
February 2023 to March 2023
Similar Profiles
Sharmain Cooper-RichardsonSharmain Cooper-Richardson
Maintenance Technician at 3 Layer Construction LlcMaintenance Technician at 3 Layer Construction Llc
Jennifer KingJennifer King
Regional Property Manager at Warrior Equity Group LLCRegional Property Manager at Warrior Equity Group LLC
Elexus HenryElexus Henry
Health Equity Intern at Racial Equity Group LLCHealth Equity Intern at Racial Equity Group LLC