Alejandra Garcia
Chicago,IL
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple tasks.
Overview
6
6
years of professional experience
Work History
Part Time Clerk
Early Childhood Education Center
5330 W 35th Ave
08.2023 - 10.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with parents by phone, email, or in-person to provide information.
- Maintained filing system and organized student documents for easy retrieval of information.
- Verified information and entered information into databases and reports.
- Produced high-quality communications for internal and external use.
- Utilized office management software to record and track students information.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Records Clerk
Cicero District 99
5110 24th St, Cicero/ Il 60804
06.2023 - 08.2023
- Maintained accuracy of records by verifying accuracy of data in records.
- Followed confidentially regulations to maintain privacy.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Developed efficient filing system to retrieve records quickly.
- Followed established policies and procedures to maintain compliance with regulations.
- Generated reports from database systems to track records.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Compiled, sorted and filed high volume of documents.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Followed security protocols to protect sensitive and proprietary information.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Retrieved file information and made copies for authorized users.
Cashier Manager
Porvenir Super Market
2336 S Laramie Ave
08.2021 - 08.2022
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Built positive relationships with customers to increase repeat business.
Coculas Resturant
Cocula's Restaurant
4836 W Cermak Rd
06.2017 - 07.2020
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Established rapport with customers by providing friendly and attentive service.
- Addressed customer complaints and inquiries to verify satisfaction.
Education
High School Diploma -
Morton East High School
2423 S Austin Blvd05.2019
Skills
- Providing Feedback
- Active Listening
- Spanish Speaking
- Copying and Scanning
- Supply Tracking
- Time Management
- Operations Support
- Instructing
Languages
Spanish
Native or Bilingual
Timeline
Part Time Clerk
Early Childhood Education Center
08.2023 - 10.2023
Records Clerk
Cicero District 99
06.2023 - 08.2023
Cashier Manager
Porvenir Super Market
08.2021 - 08.2022
Coculas Resturant
Cocula's Restaurant
06.2017 - 07.2020
High School Diploma -
Morton East High School