Alejandra Garcia
Redwood City,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known to identify and address issues, with a focus on optimizing processes and supporting team objectives. Newly Certified Medical Assistant, looking forward to apply my retail skills and clinical skills to patient care, supporting physicians, and assisting with healthcare office management initiatives. Eager and hands-on learner ready to join a team with room for professional growth.
Overview
3
3
years of professional experience
Work History
ACTING LEAD
Banana Republic
03.2023 - Current
- Provided product knowledge training to staff members, increasing their confidence in using the stockroom to upsell products
- Tracked inventory levels regularly to ensure merchandise availability for customers
- Provided constructive feedback and coaching to team members to address performance concerns and encourage growth and development
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Worked with visuals team to arrange and display merchandise to promote sales
- Effectively kept up to date with markdowns and store promotions
- Computed sales prices, total purchases, and received and processed cash and credit payment
- Placed special orders, submitted online orders, or contacted other stores to find desired items
- Kept the stockroom organized.
SALES ASSOCIATE
Urban Outfitters
12.2021 - 02.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted in picking and packing online orders
- Maintained high customer service standards in high-volume, fast paced environments
- Awarded employee of the month for exceptional customer service and good work ethic.
SALES ASSOCIATE
Old Navy
07.2021 - 04.2022
- Promoted the value of the customer loyalty program, leading to an increase in the expected customer sign up rate
- Processed transactions accurately and efficiently using the POS system; handling cash or credit card payments
- Maintained cleanliness and organization of the sales floor, fitting rooms, and stock areas.
Education
High School Diploma -
Woodside High School
Woodside06.2021
Skills
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Adaptability
- Team Collaboration
Certifications
- CPR and AED Certified
- Medical Assistant Certified
Timeline
ACTING LEAD
Banana Republic
03.2023 - Current
SALES ASSOCIATE
Urban Outfitters
12.2021 - 02.2023
SALES ASSOCIATE
Old Navy
07.2021 - 04.2022
High School Diploma -
Woodside High School