Alejandra Gomez
Queens,NY
Summary
Friendly waitress with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
LA CATRINA QUEENS
11.2023 - Current
- Part time.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
Restaurant Waiter
ESQUINA TEQUILA RESTAURANT
11.2022 - Current
- Part time.
- Ability to work as a team, under pressure and solving problems quickly and easily.
- Kindness and good attention.
- Cleaning and set up tables quickly at times when we are very busy.
Restaurant Waiter
EL PATRON MEXICAN GRILL
08.2021 - 11.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
COVID-19 Tester
EAGLE MEDICAL SOLUTIONS
08.2020 - 12.2020
- Part time.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.
Restaurant Waiter
LA PUNTILLA RESTAURANT
05.2019 - 08.2020
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Prehospital Care - Health Management And Clinical Assistance
Universidad Tecnológica De Pereira
Colombia Bachelor’s -
IE Arturo G Jaramillo
Colombia 12.2015
Certificate In Food Protection -
NYC Department of Health And Mental Hygiene
160 W 100 Street, 3rd, Floor New York, NY 1002507.2023
Skills
- Customer Service
- Clear and Effective Communication
- Cash Register Operation
- Organizational Ability
- Preparing Garnishes
- Handling Difficult Customers
- Problem Solving
- Active Listening
- Cleanliness and Hygiene
- Memory Retention
- Adaptability
- Drink Preparation
Timeline
Bartender
LA CATRINA QUEENS
11.2023 - Current
Restaurant Waiter
ESQUINA TEQUILA RESTAURANT
11.2022 - Current
Restaurant Waiter
EL PATRON MEXICAN GRILL
08.2021 - 11.2023
COVID-19 Tester
EAGLE MEDICAL SOLUTIONS
08.2020 - 12.2020
Restaurant Waiter
LA PUNTILLA RESTAURANT
05.2019 - 08.2020
Prehospital Care - Health Management And Clinical Assistance
Universidad Tecnológica De Pereira
Bachelor’s -
IE Arturo G Jaramillo
Certificate In Food Protection -
NYC Department of Health And Mental Hygiene