Alejandra Gonzalez
Vista,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Spencer's Gifts
11.2022 - Current
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Occasional Babysitter
Family Friend
06.2020 - Current
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted with homework assignments, ensuring timely completion and better understanding of concepts.
- Promoted physical health by participating in outdoor activities such as sports, games, walks, or bike rides together.
- Provided first aid treatment when necessary, prioritizing the safety and health of children at all times.
- Played games, worked on puzzles, and read books to young children.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Sales Floor Supervisor
Spencer's Gifts
08.2023 - 11.2023
- Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
- Resolved customer issues professionally and efficiently, fostering a positive shopping experience for all customers
- Made sure to open and close the store properly
- Made sure that the registers were counted correctly when inserting money in the morning or taking the money out when closing
Camp Counselor
Jim Porter Recreation Center
06.2022 - 08.2022
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2022
Skills
- Upselling
- Customer Needs Assessment
- Order Processing
- Payment Processing
- Problem-Solving
- Store Opening and Closing
- Money Handling
- Outgoing Personality
- Cash Handling
- Excellent People Skills
- Meeting Deadlines
- Multi-Tasking Strength
- Shipment Processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Supervisor
Spencer's Gifts
08.2023 - 11.2023
Sales Associate
Spencer's Gifts
11.2022 - Current
Camp Counselor
Jim Porter Recreation Center
06.2022 - 08.2022
Occasional Babysitter
Family Friend
06.2020 - Current
High School Diploma -
Rancho Buena Vista High School