Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra Gonzalez

323 North 12th street Newark ,New Jersey

Summary

I am a professional with over 3 years of experience in warehouse operations and customer service, with a proven track record in efficient inventory management, warehouse organization, and providing personalized customer support. I possess skills in handling inventory management systems and optimizing logistical processes, ensuring orders are fulfilled accurately and on time. Additionally, I have a strong ability to resolve problems and deliver exceptional customer service, ensuring customer satisfaction and loyalty. My focus is on providing effective solutions, working under pressure, and maintaining high standards of quality and safety.

Overview

7
7
years of professional experience

Work History

Warehouse Packer

KD Distribution
Secaucus, New Jersey
08.2024 - 02.2025
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Keep de warehause inventory updated
  • Ensured all documents related to shipping were accurately filled out per established procedures.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Cleaned building floors by sweeping, mopping

Packer

Exp. Group LLC.
North Bergen, NJ
07.2020 - 06.2023
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Maintained records of shipments, returns, and damages.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Organized inventory in the warehouse according to established procedures.
  • Implemented packing strategies to minimize waste and increase efficiency.

Medicine delivery

Guardy's Pharmacy
Newark, New Jersey
03.2018 - 05.2020
  • Medicine delivery
  • Cleaning my work area
  • Order and packing medicine
  • Cash and card handling
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Science - Educational Psychology

University of Loja
Ecuador
07-2021

High School Diploma -

La Inmaculada High School

Skills

  • Quick adaptation
  • Team work
  • Leadership
  • Work under pressure
  • Inventory management
  • Shipping documentation
  • Warehouse organization
  • Customer service
  • Logistics coordination
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Cleaning standards
  • Stock organization
  • Order documentation
  • Maintaining workplace safety
  • Issue resolution
  • Product packing
  • Punctual and reliable
  • Communication

Timeline

Warehouse Packer

KD Distribution
08.2024 - 02.2025

Packer

Exp. Group LLC.
07.2020 - 06.2023

Medicine delivery

Guardy's Pharmacy
03.2018 - 05.2020

Bachelor of Science - Educational Psychology

University of Loja

High School Diploma -

La Inmaculada High School
Alejandra Gonzalez