Alejandra Guevara
Santa Cruz,CA
Summary
Professional and knowledgeable UC Santa Cruz Student and previous Corporate Work Study Program participant. Seeking to leverage several years of experience in administrative support and customer service. Dependable and quick-learning team player with effective problem-solving and communication skills.
Overview
6
6
years of professional experience
Work History
Barista/Cashier
Porter Market
09.2023 - 01.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained clean and organized workspace, adhering to health and safety standards
- Completed daily inventory and stocking/replenishing.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction
- Used POS system to accurately enter orders and process payments.
Barista/Cashier
Breakfast Little
01.2020 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales significantly.
- Cleaned counters, machines, utensils, and seating areas daily.
Contractor Intern
Genentech
08.2019 - 03.2020
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Gathered, organized and input information into digital database.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Contractor Intern
Bank of the West
08.2018 - 05.2019
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Helped office staff prepare reports and presentations for internal or client-related use.
External Affairs Intern
AT&T Corporate
10.2017 - 05.2018
- Developed and strengthened working relationships with key influencers across organization and in industry to support public relations and business objectives.
- Prepared project presentations and reports to assist senior staff.
- Handled assignments independently with good judgement and critical thinking skills.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Developed and maintained current spreadsheets for tracking and analysis of office data.
Education
Bachelor of Science -
University of California, Santa Cruz
Santa Cruz, CA06.2025
High School Diploma -
Immaculate Conception Academy
San Francisco, CA06.2021
Skills
- Microsoft Office Suite
- Client/Customer Relations
- Adaptive and creative
- Bilingual: English/Spanish
Volunteer Experience
- SF Marin Food Bank, 2016-08-01, Present
- St Anthony's, 2016-08-01, Present
Timeline
Barista/Cashier
Porter Market
09.2023 - 01.2024
Barista/Cashier
Breakfast Little
01.2020 - 09.2022
Contractor Intern
Genentech
08.2019 - 03.2020
Contractor Intern
Bank of the West
08.2018 - 05.2019
External Affairs Intern
AT&T Corporate
10.2017 - 05.2018
Bachelor of Science -
University of California, Santa Cruz
High School Diploma -
Immaculate Conception Academy