Alejandra Gutierrez
San Jose,California
Summary
Hardworking Stocker experienced in operating forklift. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts. Solid team player with upbeat. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stocker, Forklift Operator
Pitco Foods
San Jose, CA
05.2022 - Current
- Stocked shelves with newly arrived products.
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Checked shipments for damaged or incorrect items.
- Maintained accurate records of incoming deliveries according to established procedures.
Server
Farmers Union Restaurant
San Jose, CA
01.2014 - 12.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
Server, Assistant Manager
Olla Cocina
San Jose, CA
09.2017 - 08.2019
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Ensured compliance with all food safety regulations and established quality standards.
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Planned work schedules for servers based on expected business volume.
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
Server
Mezcal Restaurant- Authentic Mexican Food & Bar
San Jose, CA
11.2008 - 12.2013
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
San Jose High School
San Jose, CA06-2005
Skills
- Stock Rotation
- Product Labeling
- Merchandise Rotation
- Security Monitoring
- Customer Service
- Point of Sale (POS) System Operations
- Time Management
Languages
Spanish
Native/ Bilingual
Certification
Forklift Operator Certificate
Food Handler Certificate
Timeline
Stocker, Forklift Operator
Pitco Foods
05.2022 - Current
Server, Assistant Manager
Olla Cocina
09.2017 - 08.2019
Server
Farmers Union Restaurant
01.2014 - 12.2020
Server
Mezcal Restaurant- Authentic Mexican Food & Bar
11.2008 - 12.2013
High School Diploma -
San Jose High School
Forklift Operator Certificate
Food Handler Certificate
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