Alejandra Hernandez
Lynwood,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front and Back End Manager
DR.OH CHIROPRACTIC & ACUPUNCTURE
Compton, CA
05.2020 - Current
- Position entails overseeing over 10 office employees and making sure that all daily tasks are being carried out to completion
- I am responsible for making sure our office has coverage on our weekly schedules, and am hands on when we get unexpected call-outs
- In addition, I oversee new patients and follow up on treatments and appointments to further accommodate them with the regular patients we see day to day
- We see about 90 patients on a day to day basis
- That being said, I call just as many law offices and insurance companies to verify insurance and submit billing statements
- It is essential that I keep up with pending cases that can last more than a year, so organization is key
- I am entrusted to make decisions on behalf of the doctor to keep our office running efficiently throughout the day
- I am the first point of contact for our employees and patients when it comes to any disagreement, concern, or comment
- I advocate for both parties when following up with our office doctor.
- Recruited and trained new employees to meet job requirements.
Cashier/Sales Associate
Marshalls
South Gate, CA
06.2018 - 11.2019
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped with purchases and signed customers up for rewards program.
- Issued receipts, refunds, credits or change due to customers.
- Maintained work area and kept cash drawer organized.
Education
Associate of Science - Business Administration
Long Beach City College
Long Beach, CA06-2025
High School Diploma -
South Gate Senior High
06.2018
Skills
- Strong Work Ethic
- Bilingual
- Detail Oriented
- Goal Driven
- Multitasking
- Phone Etiquette
- Customer Service
- Filing & Organizing
Languages
- English
- Spanish
Awards
- Employee of the Month
- Presidential Award
- Honor Roll
- Perfect Attendance
References
- Chung Hee Yi, (562) 489 - 4332, Doctor office staff
- Vanessa Rodriguez, (323) 712 - 6762, Office Staff
Timeline
Front and Back End Manager
DR.OH CHIROPRACTIC & ACUPUNCTURE
05.2020 - Current
Cashier/Sales Associate
Marshalls
06.2018 - 11.2019
Associate of Science - Business Administration
Long Beach City College
High School Diploma -
South Gate Senior High