Alejandra Ibarra
Waukegan,IL
Summary
Dynamic and reliable professional with experience at Potesta Pizza, excelling in order processing and conflict resolution. Proven ability to maintain quality assurance and kitchen safety standards while enhancing customer satisfaction. Recognized for effectively managing time and fostering a collaborative team environment, ensuring timely service and product delivery.
Overview
4
4
years of professional experience
Work History
Crew Member
Potesta Pizza
Zion, IL
06.2021 - Current
- Maintained safe food handling practices to prevent germ spread.
- Scrubbed and polished counters to remove debris and food.
- Processed payments on cash register and counted back bills and change to patrons.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Wiped down tables and equipment, swept and refilled stock.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Educated customers on menu items, product ingredients and nutritional values.
- Resolved customer complaints in a professional manner.
Assembly Line Production Worker
Abbott
Gurnee, IL
09.2021 - 12.2022
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Packaged finished products, and prepared boxes, containers, and pallets for shipment to distribution centers.
- Inspected incoming raw materials prior to use in order to ensure quality assurance
- Completed the standard work process and followed the trained procedures.
- Operated complex and manufacturing equipment under supervision.
- Escalate technical problems to the appropriate groups and leaders.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Demonstrated flexibility as needed by the business.
- Followed safety guidelines and procedures.
Education
High School Diploma -
Washington Highschool
Illinois City, IL06-2018
Skills
- Order processing
- Time management
- Quality assurance
- Conflict resolution
- Effective communication
- Kitchen safety standards
- Enthusiastic
- Cash register operation
- Reliability
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assembly Line Production Worker
Abbott
09.2021 - 12.2022
Crew Member
Potesta Pizza
06.2021 - Current
High School Diploma -
Washington Highschool