Alejandra Jimenez
Lead Logistics Provider
La Puente,CA
Summary
Driven lead dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
7
7
years of professional experience
1
1
Language
Work History
Dispatcher/ Audit & Compliance
California Earth Transport, Inc
Fullerton, CA
6 2022 - Current
- Responsible for all scheduling of truck drivers and equipment to appropriate locations according to predetermined projects established by clients.
- Maintain daily records that contain all proper information as it relates to dispatch details.
- Update electronic and hard copy files in accordance with company policies and procedures.
- Audit/Compliance Officer- Making sure all of the owner operators are up to date with all documents necessary.
- Such as articles of incorporation, W-9, Workers compensation etc.
- Onboarding new owner operator drivers to expand CET's fleet.
- On call 24hrs to direct fleet .
- Manage 100+ drivers.
Dispatcher
NPL Construction
08.2021 - 08.2022
- Various tracking and recordkeeping related duties.
- Planned and managed scheduling for natural gas service renewals, main repairs and joint work.
- Assisted foreman in ordering material and tools for job sites.
- Report public and business concerns or issues to supervisors.
- Kept track of driver vehicle inspection reports.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
Dispatch
Patriot Motor Works inc
03.2020 - 03.2021
- Radio and Telephone console.
- Prioritizing calls based on emergency.
- Kept customers informed of service trucks' whereabouts and expected time of service.
- Balanced technician workloads to help minimize drive time and maximize productivity.
- Managed 14 technicians.
- Implemented quality assurance measures to ensure accuracy in call handling and dispatch procedures
Server | Bar Tender | Manager
Osteria La Buca
05.2017 - 06.2020
- Began working with Osteria La Buca as a server and moved up to bar tender and manger as well. Gained experience in event coordinating in organizing parties of 8-100 people.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Tracked payments, balances and registrations for various events.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
South El Monte High School
South El Monte, CA 05.2001 -
Skills
Schedule Management
Timeline
Dispatcher
NPL Construction
08.2021 - 08.2022
Dispatch
Patriot Motor Works inc
03.2020 - 03.2021
Server | Bar Tender | Manager
Osteria La Buca
05.2017 - 06.2020
High School Diploma -
South El Monte High School
05.2001 -
Dispatcher/ Audit & Compliance
California Earth Transport, Inc
6 2022 - Current
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