Alejandra Leon Pedraza
Cudahy,CA
Summary
Dedicated and results-driven Administrative Services Manager I with a proven track record of success in program administration. Eager to leverage expertise in policy analysis, budget control, and stakeholder collaboration to drive operational effectiveness and efficiency within the Los Angeles County Aging & Disabilities Department. Committed to providing essential support services and implementing changes that enhance the well-being of the aging and disabled community.
Overview
9
9
years of professional experience
Work History
Administrative Services Manager I
Los Angeles County ISD
12.2023 - Current
- Lead for the Internal Control Certification Program (ICCP).
- Lead for Green Belt Project Team.
- Review effectiveness of ICCP process and recommend improvements.
- Analyze results of prior year audits and recommend spot audits for specific areas.
- Review documents submitted for audits and confirm compliance with governing policies and procedures.
- Maintain strict confidentiality when handling sensitive information related to personnel matters or financial data.
Human Services Administrator I
Los Angeles County DEO
01.2023 - 12.2023
- Managed 20 million dollar American Rescue Plan (ARPA) Workforce Development Program set to serve 1,200 individuals.
- Presented in various monthly meetings and provided guidance to 8 workforce centers.
- Conducted trainings and audits for all workforce centers to ensure compliance.
- Managed and wrote program specific policies and procedures.
- Collaborated with both internal and external stakeholders to create partnerships.
- Managed team of 3: Community Services Analyst, Student Professional Worker, and ITC.
- Provided coverage for two additional sections and managed staff in those sections.
- Interviewed and selected individuals to fill roles within my section and as managers for other section vacancies.
Management Analyst
Los Angeles County DEO
09.2022 - 12.2022
- Analyzed performance of 11 job centers and 6 workforce development boards.
- Composed performance memos for Workforce Development Board.
- Co-presented meetings to job center on regular basis.
- Managed non-program specific policies and procedures.
- Managed social media accounts for DEO's America's Job Centers of California.
- Developed new platform to receive success stories.
Staff Assistant II
Los Angeles County DPSS
11.2021 - 09.2022
- Assisted Division Chief with compiling and finalizing MAPP goals.
- Completed and processed requests/approvals submitted to Assistant Director of Department.
- Coordinated and reviewed assignments submitted by sections to Division.
- Conducted interviews for vacant items within Division.
- Proxy for Division Chief in eHR and in Work Assignment.
Administrative Assistant I
Los Angeles County DMH
12.2018 - 11.2021
- Led implementation of new Amazon Business Purchasing Program.
- Managed credit and fuel card programs, including reviewing Purchase Orders and reconciling purchases.
- Managed Capital/Non-Capital Inventory for department.
- Reviewed effectiveness of different programs and policies and recommended changes.
- Organized and conducted training for programs managed by
Administrative Support Bureau. - Ensured compliance of section with County Fiscal Manual and Auditor-Controller.
- Provided policy and technical support to all levels of staff within department via phone and email.
Eligibility Worker II
Los Angeles County DPSS
06.2015 - 12.2018
- Worked on various special assignments to help meet departmental goals.
- Trained new employees and provided technical and policy related support to staff.
- Reviewed cases audited by state to ensure compliance with established policies.
- Lead worker for unit, which included attending supervisor meetings, completing reports, and resolving client issues in absence of supervisor.
Education
Bachelor of Arts - Philosophy
University of California - Los Angeles
Los Angeles, CA06.2014
Skills
- Software: ECAPs, LRS, MEDs, MS Suite, Visio, PowerBi, Cognos,
WORKS, CalJOBS, CANVA,
JotForm, Hootsuite - Programs: ICCP, ARPA Pandemic Relief Rapid Re-Employment, Adult, Dislocated Worker, and Youth Programs, Cal-Card, Fuel Card, Gift Card, Amazon Business Purchasing Program, CalFresh, General Relief & Medi-Cal
- Languages: English & Spanish
- Lean Six Sigma Green Belt - In Progress
Timeline
Administrative Services Manager I
Los Angeles County ISD
12.2023 - Current
Human Services Administrator I
Los Angeles County DEO
01.2023 - 12.2023
Management Analyst
Los Angeles County DEO
09.2022 - 12.2022
Staff Assistant II
Los Angeles County DPSS
11.2021 - 09.2022
Administrative Assistant I
Los Angeles County DMH
12.2018 - 11.2021
Eligibility Worker II
Los Angeles County DPSS
06.2015 - 12.2018
Bachelor of Arts - Philosophy
University of California - Los Angeles
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