Alejandra Lombera
Redwood City,CA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills. Currently attending the College of San Mateo and majoring in Pre-Nursing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Ambassador
College Of San Mateo
08.2022 - Current
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Distributed mail, filed documents, and answered telephone calls.
- Aided recruitment efforts, assisting potential students in understanding admissions process.
Babysitter
Self-employeed
07.2019 - Current
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Provided safe transportation to and from school and extracurricular activities.
- Engaged with children on individual basis to build positive relationships.
Guest Advocate
Target
11.2020 - 04.2021
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
Education
No Degree - Prenursing Studies
College of San Mateo
San Mateo06.2025
High School Diploma -
Menlo Atherton High School
Atherton, CA06.2022
Skills
- Contact Database Management
- Behavior Modification
- Application Help
- Activity Planning
- Internal Communications
- Administrator Collaboration
- Office Operations
- Enrollment Management
- Campus Tour Management
- Recruiting Strategies
- Guest Experiences
- Positive Reinforcement Strategies
- Office Supplies and Inventory
- Campus Safety
- Communication Strategy Development
- Community Outreach
- Customer Service Skills
- Office Meetings
- Registration Support
- Orientation Preparation
Certification
- Multimedia Training - 3 Year Program
Languages
Spanish
Native or Bilingual
Timeline
Student Ambassador
College Of San Mateo
08.2022 - Current
Guest Advocate
Target
11.2020 - 04.2021
Babysitter
Self-employeed
07.2019 - Current
No Degree - Prenursing Studies
College of San Mateo
High School Diploma -
Menlo Atherton High School