Alejandra Lopez

°Thoroughly screen candidates by conducting phone interviews, in-person interviews, and reference checks to comply with clients expectations and guarantee the presentation of qualified candidates
°Perform full cycle recruiting for Engineering skill sets
°Develop creative sourcing strategies to target and entice passive candidates
°Manage a pipeline of networked candidates to meet client expectations and reduce time to fill

• Customized training strategies based on individual barista knowledge, experience and strengths
• Taught proper procedures and strategies for success to new employees
• Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
• Elevated customer loyalty by using strong communication abilities to resolve customer problems

• Guided groups of up to 25 people on walking tours around UC Santa Barbara
• Provided information through narratives on various sites throughout the UC Santa Barbara campus, relaying little-known stories to provide interest to visitors
• Answered any and all visitor questions and concerns
• Built personal relationships with guests to promote positive experiences and impressions of the campus

• Performed several administrative duties, including room transfers, incident reports and maintenance requests
• Created and implemented social, educational and recreational programs for residents
• Developed rapport to create a safe and trusting environment for residents
• Mediated and provided professional conflict resolution in a timely fashion
• Attended, participated, and contributed to weekly staff meetings addressing resident needs