Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Lopez

Oxnard,CA

Summary

Competent Packager with 1 year of experience using tools and equipment to complete safe and efficient work. Bringing strong understanding of shipping and storage procedures. Excellent communicator with outstanding multitasking skills. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

6
6
years of professional experience

Work History

Caregiver

Pacific Senior Care
Westlake Village, CA
03.2023 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Online Personal Shopper

Vons
Oxnard
11.2022 - 03.2024
  • Created personalized shopping experiences for each customer.
  • Assisted in selecting items according to customer preferences.
  • Developed strategies to increase sales and improve customer experience.
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Analyzed consumer feedback data to understand customer needs better.
  • Responded promptly to customer inquiries via phone or email.
  • Processed refunds, returns and exchanges efficiently.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Sales Associate

CosmoProf
Oxnard, CA
01.2021 - 11.2022
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.

Warehouse Specialist

Transtecs Corporation
Port Hueneme, CA
08.2020 - 03.2022
  • Adhered to quality control procedures and documented quality checks.
  • Documented actions by completing forms, reports, logs and records.
  • Verified product inventory reports by comparing logs and reports and adjusting entries.
  • Utilized material warehouse management system to ascertain catalog number, size, color and quantity of merchandise to pick from bins or shelves.
  • Utilized material handling equipment to transport product to shipping locations or delivery platforms.
  • Identified and moved empty and broken pallets to proper areas.
  • Verified inventory computations by comparing to physical counts of stock and investigating discrepancies or adjusting errors.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Cashier

99 Cents Only
Camarillo, CA
06.2021 - 09.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Recognized defective material and reported issues to management.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.

Warehouse Specialist

Transtecs Corporation
Port Hueneme, CA
08.2020 - 09.2021
  • Adhered to quality control procedures and documented quality checks.
  • Operated standard warehouse equipment, assisting with loading and unloading of deliveries.
  • Inspected product for freight damage and verified cartons, items and packing slip accuracy.
  • Oversaw delivery, packaging and shipment accounting for material transitioning from warehouse to showroom or delivery.
  • Stacked cargo in assigned warehouse locations with pallets and cargo boards, loading and unloading goods and supplies.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Reordered stock to replenish inventory without interruption to production

Package

ERG International
Oxnard, CA
01.2019 - 03.2020
  • Moved packages using hand tools and automatic and semi-automatic equipment to prepare for shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Accomplished production goals by working with speed and accuracy.
  • Recorded order processing updates by entering information correctly.
  • Assembled cartons, crates and containers.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.

Server

Denny's
Camarillo, CA
01.2018 - 01.2019
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Upsold customers and optimized table-turns to outperform average sales by 10%.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, and desserts to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

High School Diploma -

Condor High School
Port Hueneme, CA

Skills

  • Tagging expertise
  • Automatic packing equipment
  • Storage organization
  • Customer service
  • Problem resolution
  • Decision-making
  • Time management
  • Organizational skills
  • Credit and cash transactions
  • Customer assistance
  • Product recommendations
  • Cash register operation
  • Merchandise restocking
  • Merchandising knowledge
  • Client account management
  • Reliable and punctual
  • POS system operation

Timeline

Caregiver

Pacific Senior Care
03.2023 - Current

Online Personal Shopper

Vons
11.2022 - 03.2024

Cashier

99 Cents Only
06.2021 - 09.2021

Sales Associate

CosmoProf
01.2021 - 11.2022

Warehouse Specialist

Transtecs Corporation
08.2020 - 03.2022

Warehouse Specialist

Transtecs Corporation
08.2020 - 09.2021

Package

ERG International
01.2019 - 03.2020

Server

Denny's
01.2018 - 01.2019

High School Diploma -

Condor High School

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Alejandra Lopez