ANGELICA RODRIGUEZ
ROSELLE
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
TASKING ASSOCIATE
Ulta Beauty
2023.06 - Current
- Organizing stockroom areas
- Restocking the floor
- Shipment
- Completing/multitasking (merchandise floor sets, operational processes/projects)
OPERATIONS MANAGER
Zara
2019.07 - 2023.12
- Established positive and effective communication within my team
- Organized tasks and deadlines
- Planned and prepared work schedules for stock employees in which they were assigned to specific duties every day
- Coordinated with visual manager to discuss the LY and analysis of the merchandise being sold in order to make store commissio
SALES ASSOCIATE
Guess
2015.08 - 2019.03
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Helped customers complete purchases, locate items and join reward programs
- Analyzed customer feedback to identify trends and implement service improvements.
Education
HIGH SCHOOL DIPLOMA -
Lake Park Highschool
Roselle, IL01.2014
Skills
- Customer Service
- Leadership
- Problem Solving
- Communication
- Project Management
- Operations Management
- Conflict Resolution
- Team Collaboration
LANGUAGES
English (Native)
Spanish (Native)
Timeline
TASKING ASSOCIATE
Ulta Beauty
2023.06 - Current
OPERATIONS MANAGER
Zara
2019.07 - 2023.12
SALES ASSOCIATE
Guess
2015.08 - 2019.03
HIGH SCHOOL DIPLOMA -
Lake Park Highschool