Alejandra Mata
Vista,CA
Summary
Dedicated professional with experience in various roles, including HR Administration, Front Office, and Data Imaging Operations. Proven track record of successfully managing recruitment, onboarding, and administrative tasks. Bilingual fluency in English and Spanish.
Overview
4
4
years of professional experience
Work History
Merchandiser
Frito Lay
Vista, CA
07.2024 - Current
- Organized product displays to maximize shelf space and increase product visibility in stores.
- Stocked shelves with Frito-Lay products, ensuring products were placed in proper locations.
- Managed inventory levels, ensuring sufficient stock was available to meet customer demand.
- Checked product expiration dates regularly to ensure only fresh products were available.
- Inspected product quality and removed damaged or expired items from store shelves.
- Worked with store managers to arrange optimal placement of Frito-Lay products.
- Executed promotional displays according to Frito-Lay guidelines to increase product
Front Office Administrator
Dr. Amin, Gastroenterologist Physician
Anaheim, USA
06.2023 - 07.2024
- Schedule appointments, answer phone calls, and address inquiries maintaining confidentiality
- Collaborate with the medical team to ensure a smooth flow of patients and minimize disruptions to clinic operations
- Handle billing and insurance claims, resolving discrepancies and assisting with payment inquiries
HR Administrator
Eclipse IA
11.2021 - 06.2023
- Led the recruitment process, from sourcing candidates to conducting interviews and processing terminations
- Maintained accurate records on UKG and Kronos, ensuring data integrity
- Managed hiring process and conducted comprehensive onboarding for new hires
- Educated new employees about company benefits, fostering a positive employee experience
Data Imaging Operator
DHS / ODOT
Portland, USA
01.2021 - 12.2021
- Managed filing of over 500 legal and confidential documents with the respective departments
- Efficiently handled up to 600 calls per day, contributing to a 20% increase in productivity
- Analyzed department feedback and achieved a 99% satisfaction rate through timely responses
HR Assistant
Work Systems
Portland, USA
04.2021 - 09.2021
- Oversaw daily HR operations, including I-9 verifications, hiring processes, E-Verify, and payroll
- Provided expert guidance to employees throughout the payroll process
- Resolved complex hardware/software, and network issues, prepared reports to analyze data
Education
Bachelor of Arts - Social Sciences, Human Resources, Psychology, Management
Washington State University
01.2020
Skills
- MS Office Suite
- Kronos
- IOS/Android
- Avionte
- DocuSign
- I-Trac
- HR Administration
- Recruitment and Onboarding
- Data Management and Analysis
- Payroll Processing
- Employee Benefits Administration
- Record-keeping (UKG, Kronos)
- Customer Service
- Conflict Resolution
- Technical Troubleshooting
Timeline
Merchandiser
Frito Lay
07.2024 - Current
Front Office Administrator
Dr. Amin, Gastroenterologist Physician
06.2023 - 07.2024
HR Administrator
Eclipse IA
11.2021 - 06.2023
HR Assistant
Work Systems
04.2021 - 09.2021
Data Imaging Operator
DHS / ODOT
01.2021 - 12.2021
Bachelor of Arts - Social Sciences, Human Resources, Psychology, Management
Washington State University
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