Alejandra Mayorga
Greeley,CO
Summary
Dynamic Dental Assistant with extensive experience at Greeley Kids Dental & Orthodontics, excelling in chair-side assistance and patient education. Proven ability to manage electronic health records and maintain strict inventory control, ensuring efficient operations. Recognized for effective communication and problem-solving skills, enhancing patient satisfaction and treatment outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Greeley Kids Dental & Orthodontics and Smile Savvy
Greeley, Colorado
08.2025 - Current
- Assisted dentists during procedures by preparing instruments and materials.
- Educated patients on oral hygiene practices and post-treatment care.
- Sterilized dental tools and maintained cleanliness in treatment areas.
- Collaborated with team members to ensure efficient patient flow throughout the office.
- Monitored inventory levels of dental supplies and placed orders as needed.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Communicated with parents about treatment plans and addressed their questions effectively.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Dental Assistant
Adventure Dental and Vision
Greeley, Colorado
10.2023 - 07.2024
- Assisted dentists during procedures by preparing instruments and materials.
- Managed patient records and scheduled appointments using electronic systems.
- Educated patients on oral hygiene practices and post-treatment care.
- Sterilized dental tools and maintained cleanliness in treatment areas.
- Collaborated with team members to ensure efficient patient flow throughout the office.
- Monitored inventory levels of dental supplies and placed orders as needed.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Exposed dental diagnostic x-rays.
Cashier
Winchells
Greeley, Colorado
10.2023 - 07.2024
- Handled cash and credit payments with accuracy and attention to detail.
- Collaborated with team members to ensure smooth store operations during busy periods.
- Assisted in restocking shelves and inventory management as needed during shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
Cashier Supervisor
Save A Lot
Greeley, Colorado
08.2022 - 04.2023
- Supervised cashier team to ensure efficient operation and customer satisfaction.
- Trained new cashiers on register systems and customer service protocols.
- Managed cash handling procedures to maintain accuracy and security.
- Resolved customer complaints promptly to enhance service quality.
- Ensured compliance with company policies and health regulations at registers.
- Coordinated inventory checks for front-end merchandise to support sales efforts.
- Greeted customers and responded to requests for information.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Processed refunds and exchanges promptly according to established policies.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Called for backup cashiers during peak times to minimize wait time for customers.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
- Processed exchanges and returns by inputting in company database.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
- Reviewed reports regularly for trends in customer satisfaction levels based on survey results.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced registers.
- Directed and supervised staff performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Dental Assistant
Ryan S. Bingham
Greeley, CO
09.2021 - 07.2022
- Assisted dentists during procedures by preparing instruments and materials.
- Managed patient records and scheduled appointments using electronic systems.
- Educated patients on oral hygiene practices and post-treatment care.
- Sterilized dental tools and maintained cleanliness in treatment areas.
- Supported billing processes by collecting patient information and insurance details.
- Collaborated with team members to ensure efficient patient flow throughout the office.
- Communicated with parents about treatment plans and addressed their questions effectively.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on proper oral hygiene techniques and habits.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Education
High School Diploma -
Jefferson High School
Greeley, CO12-2022
Skills
- Chair-side assistance
- Patient education
- Digital radiography
- Instrument sterilization
- Electronic health records management
- Inventory control
- Inventory management
- OSHA regulations
- Dental radiography
- Effective communication
- Problem solving
Languages
Spanish
Limited
References
References available upon request.
Timeline
Dental Assistant
Greeley Kids Dental & Orthodontics and Smile Savvy
08.2025 - Current
Dental Assistant
Adventure Dental and Vision
10.2023 - 07.2024
Cashier
Winchells
10.2023 - 07.2024
Cashier Supervisor
Save A Lot
08.2022 - 04.2023
Dental Assistant
Ryan S. Bingham
09.2021 - 07.2022
High School Diploma -
Jefferson High School