Alejandra Medina
Jurupa Valley,California
Summary
- Friendly server assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
- Outgoing server assistant with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Assistant/Hostess
Longhorn Steakhouse
04.2023 - Current
- Front desk worker
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
- Bussing
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Greeted customers warmly to provide exceptional customer service.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Assisted with dining room set up prior to and after service period.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
UPS Package Handler
UPS
07.2021 - 04.2023
- Package handler
- Unloader
- Loader
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
Associate of Applied Science - Accounting
Chaffey College
Rancho Cucamonga, CA05.2024
High school diploma - Accounting
Los Altos High School
05.2021
Skills
- Warehouse Experience
- Load & Unload
- Heavy Lifting
- Packaging
- Order Picking
- Restaurant Experience
- Host/Hostess
- Busser
- Guest Relations Management
- Food Station Setup
- Table Bussing
- Dining Area Maintenance
- Item Promotion
- Order Management
- Quality Control
- Service Prioritization
- Safe Food Handling
- Kitchen Communication
- Menu Presentation
- Beverage Preparation
- Supply Restocking
- Food Running
- Basic Math
- Menu Memorization
Certification
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server Assistant/Hostess
Longhorn Steakhouse
04.2023 - Current
UPS Package Handler
UPS
07.2021 - 04.2023
Associate of Applied Science - Accounting
Chaffey College
High school diploma - Accounting
Los Altos High School