Alejandra Medina
Perris,CA
Summary
Dedicated client service professional with a high drive for a positive experience. Self-motivated with a strong track record of attaining the best possible outcome for current and potential clients. Efficiency-driven approach to handling administrative and filing needs. Highly organized with great multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
15
15
years of professional experience
Work History
Substitute Bilingual Instructional Aide
Val Verde Unified School District
03.2024 - Current
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Supported teachers in implementing effective strategies for diverse learners, resulting in improved student outcomes.
- Using both Spanish and English languages, assist teachers with the presentation of learning materials.
- Tutor individuals or small groups of students.
- Reinforce or follow-up on the teacher's lessons by reading or telling stories, providing specialized instructional assistance, practicing and listening to lessons, leading discussions and other learning activities.
- Coordinate and assist students in learning centers with use of dictionaries, researching materials, word skill and reading, using both the Spanish and English languages.
- Assist in identifying the learning needs of the students and in the evaluation of the instruction.
- Provide translation and interpretation of Spanish in a variety of forms.
- Respect confidential student records and school reports.
Lead Receptionist
Moreno Valley Animal Hospital
04.2009 - Current
- Warmly welcomed 20-30 guest per shift, coordinated check-in, collected any documents needed, and directed them to their destination
- Managed 4 phone lines and facilitated over 40+ calls/day with clients, vendors, and staff
- Maintained an organized, clean, professional work space and waiting area
- Provided excellent customer service with a helpful and friendly attitude
- Provided administrative and clerical support via EMR systems and Microsoft word/excel
- Coordinated pick up and delivery of express mail services, unpack inventory and stocked supplies.
- Worked effectively in fast-paced environments.
Assistant General Labor (Volunteer work)
R&L Washing Services
02.2011 - 02.2022
- Use multiple systems to close out invoices and keep track of inventory supplies
- Assist as needed with detailing, washing and using cleaning protocols on all needed vehicles
- Coordinate with staff procedures to ensure all daily job functions were carried out
- Made sure all events, cleanings and meetings ran smoothly as needed
- Created a more efficient workspace by proactively anticipating and providing all department needs.
Education
High School Diploma -
Parkridge Private School
Long Beach, CA04.2016
Skills
- Bilingual (fluent in Spanish)
- Multi-tasking
- Leadership
- Microsoft Excel
- Project Management
- Issue Resolution
- Time Management
- Data Analysis
- Client Analysis
- Excellent communication skills
- Appointment scheduler
References
- Dr Brajdich (Veterinary Doctor), Moreno Valley Animal Hospital, (951) 897-3766, brajdich@gmail.com
- Keringten Goodsite (Manager), Moreno Valley Animal Hospital, (951) 543-6419, skgoodsite@hotmail.com
- Richard Lopez, R&L Washing Services, (951) 475-9352, Washingservices75@yahoo.com
Timeline
Substitute Bilingual Instructional Aide
Val Verde Unified School District
03.2024 - Current
Assistant General Labor (Volunteer work)
R&L Washing Services
02.2011 - 02.2022
Lead Receptionist
Moreno Valley Animal Hospital
04.2009 - Current
High School Diploma -
Parkridge Private School