Alejandra Meraz
Garland,TX
Summary
I am a strong, dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
DAP
Production Technician
Garland , TX
07.2024 - 10.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Hydration Source
Production Technician
Garland, TX
12.2019 - 05.2024
- Conducted research to identify appropriate sources of data for analysis.
- Analyzed and evaluated source materials to determine accuracy and reliability.
- Gathered, compiled, and organized data from multiple sources into a cohesive format.
- Developed comprehensive reports based on source material analysis results.
- Documented all aspects of the process used during the course of an analysis project including methodology, assumptions made, results obtained.
- Monitored changes in external sources over time in order to ensure accuracy of analyses performed using them.
Rodriguez Mexican Grill
Cashier
Dallas , TX
04.2020 - 01.2021
- Swept and mopped kitchen floor to remove debris.
- Cleaned grill grates, burners, and control knobs using a wire brush and degreaser.
- Scrubbed grease traps using steel wool pads and cleanser.
- Followed company uniform, performance and security policies with every job.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Completed routine maintenance checks, notifying management of needed repairs.
Buffalo Wild Wings
Cashier Customer Service
Garland, TX
04.2019 - 12.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
GED -
Universidad Autonama Tampico
Tampico Tamaulipas01-2010
Skills
- Data Entry
- Written Communication
- Supervision and leadership
- PPE Compliance
- Dependable and Responsible
- Team building
- Teamwork and Collaboration
- Multitasking
- Calm Under Pressure
- Machine Operator
- Public Speaking
- Good Telephone Etiquette
- Communication
- Friendly, Positive Attitude
- Flexible and Adaptable
- Excellent Communication
- Training & Development
Timeline
DAP
Production Technician
07.2024 - 10.2024
Rodriguez Mexican Grill
Cashier
04.2020 - 01.2021
Hydration Source
Production Technician
12.2019 - 05.2024
Buffalo Wild Wings
Cashier Customer Service
04.2019 - 12.2019
GED -
Universidad Autonama Tampico