ALEJANDRA MOLINA
Seattle,Washington
Summary
Seasoned Server with a proven track record at various restaurants, excelling in customer satisfaction with a 95% rate. Expert in conflict resolution and the Toast POS system, I've effectively trained staff and fostered teamwork, significantly enhancing service quality and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Various restaurants
Seattle, WA
03.2022 - 01.2025
(Saffron Grill, Azteca Mexican Restaurant, Rosita’s Mexican Restaurant, Cactus Restaurants)
- Provided high-quality service to 50+ guests per shift, ensuring accuracy and efficiency
- Maintained a 95% customer satisfaction rate by promptly addressing concerns
- Cultivated strong relationships with regular customers, leading to repeat business
- Ensured compliance with health and safety regulations by maintaining a clean and organized dining area
- Assisted in training new staff members, improving team efficiency and service quality
- Collaborated with kitchen and bar teams to ensure timely and accurate order delivery
Skills
- Active listening
- Conflict resolution
- Upselling techniques
- Toast POS system
- Billing & payment processing
- Cash handling
- Food and liquor license
- Customer service
- Teamwork
- Leadership
- Training staff
- Collaborating with kitchen/bar teams
Certification
- Food handlers permit
- liquor license
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
Owner of Rosita's Mexican Restaurant: Sergio 425 218 6908
Timeline
Server
Various restaurants
03.2022 - 01.2025