Alejandra Morales Lopez
Aurora,CO
Summary
Experienced Correctional Officer I with 7 years in maintaining high security and safety standards in challenging environments. Demonstrates expertise in critical decision-making and proficient management of high-risk populations, ensuring effective monitoring of complex control systems. Previous roles as Administrative Assistant III and Executive Assistant highlighted strong organizational skills and technology utilization, enhancing administrative processes. Bilingual in Spanish, facilitating clear communication across diverse groups.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Denver Women's Correctional Facility
Denver, CO
11.2016 - 04.2023
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Transported inmates to court, doctor appointments and work sites.
- Performed head counts, checking cells for missing inmates.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Instructed inmates in work assignments and explained tasks.
- Guarded facility entrances to screen visitors.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Administrative Assistant III
CDOC, DWCF/Case Management
Denver , CO
08.2017 - 07.2019
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Processed invoices for payment using accounting software applications.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Enhanced offender reintegration by efficiently facilitating resources and court hearings.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Executive Assistant
Mex Hass Inc
Denver, CO
01.2016 - 11.2016
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Prepared invoices and drafted memos for executives.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Education
University of Colorado Denver
Aurora, COSkills
- Strategic planning
- Decision making
- Organizing
- Critical thinking
- Defensive tactics
- First aid and CPR
- De-escalation techniques
- Mental health awareness
- Interpersonal communication
- Multitasking
- Adaptability
- Leadership
Volunteer Experience
Interpreter (Spanish)
- Maintained precise records of all interpreted sessions, ensuring compliance with legal standards and organizational protocols
- Provided emotional support to non-english speakers, easing their stress during interactions with law enforcement
- Clear enunciation and pronunciation
- Worked with diverse teams, leveraging bilingual skills to improve community relations and support public safety initiatives
- Proficient in collaborating with individuals from diverse backgrounds, utilizing excellent customer service and communication skills
- Pleasant/ Professional voice and polite forms of expression
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant III
CDOC, DWCF/Case Management
08.2017 - 07.2019
Correctional Officer
Denver Women's Correctional Facility
11.2016 - 04.2023
Executive Assistant
Mex Hass Inc
01.2016 - 11.2016
University of Colorado Denver
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