Alejandra Nino Corona

• Manage HCHB workflow for tasks related to physician orders. This includes daily processing of workflow tasks that result in generation of orders needing to be sent or re-sent to the physician for signature. • Organize orders and send or deliver to each physician using his/her preferred method for receiving orders. • Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement. • Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed. • Assist internal stakeholders as needed with obtaining non-orders documentation from external stakeholders who must provide it. • Complete the orders management process for signed orders by receiving the orders, processing them as received into the EMR, and facilitating attachment based on order type. Communicate receipt of orders to other stakeholders based on the circumstances of each patient case.

• Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement. • Provide ongoing follow-up, basic motivational interviewing and goal setting with patients/families.

• Follow – up with patients via phone calls

• Help patients set personal health related goals and attend appointments.

• Provide referrals for services to community agencies as appropriate.

• Help patients connect with transportation resources and provide appointment reminders in special circumstances

• Exhibit excellent working relations with patients, visitors and staff,

• Work closely with medical providers to help ensure that patients have comprehensive and coordinated care plans

• Work collaboratively with other clinical personnel assigned to the same patient

• Knowledgeable about community resources appropriate to needs of patients/families

• Responsible for providing consistent communication to the Case Manager to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress

• Act as a patient advocate and liaison between the patient/family and community service agencies • Record patient care management information in the EMR and other software no later than 24 hours after patient contact

• Attend regular staff meetings, trainings and other meetings, as requested. • Manage assigned caseload of patients. •

· Proficient in medical terminology

· Performs medical screenings and interviewing of inmates to determine their health needs, handle medications including screening, administration, and entering computer.

· Assess inmate’s medical needs and arrange for and provide treatment including wound treatment.

· Perform PPD skin test in inmates and department employees, including reviewing results and entering results into database.

· Scheduled appointments for inmates to see a physician, psychiatrist or dentist as needed.

· Assist doctors with examinations and medication administration.

· Maintain medical security and safety procedures for inmates and staff.

· Supervise self-administered medications.

· Prepare health care evaluations, instructions and counseling to inmates including reviewing inmate medical request.

· Maintain inventory of medications and medical supplies, ordering when medications and supplies where needed.

· Perform clerical duties such as a filing of record.

· Work on call as necessary.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Performs blood tests via finger-stick

• measures blood pressure as well as height, weight and abdominal circumference

• administers vaccines as required

• Enters patient information into EMR system

• Determines and takes action if any patients are in need of immediate health care

• Meets or exceeds Catapult Health expectations on time spent per patient (20 minutes each)

• Displayed a positive and professional attitude at all times

• Models a healthy lifestyle