ALEJANDRA NUNEZ
Oakland,CA
Summary
Safety-minded and caring with personality, organizational skills, and attention to detail to care for children of different ages. Reliable individual with flexible schedule and desire to help children reach full potential.
Overview
24
24
years of professional experience
Work History
Private Nanny
Familia Overton. Familia Lovell. Familia Cresciman
05.2018 - 08.2023
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Provided supervision and guidance to ensure safety of children in all situations.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Planned age-appropriate educational activities designed to promote learning and development.
Restaurante
Los Comales
Oakland, CA
01.2017 - 05.2021
- Cooked multiple orders simultaneously during busy periods.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed proper food handling methods and maintained correct temperature of food products.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Assisted other cooks in preparing large orders for catering events.
Accesor De Credito Bancario
Banco Santander
Puerto Vallarta, Jalisco
05.2011 - 01.2017
- Conducted assessments and interviews with clients to determine eligibility for services. d
- Analyzed data collected from assessments and developed individualized service plans based on client needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Agente De Seguridad
Capitanian de Puerto
PUERTO VALLARTA, JALISCO
02.2008 - 03.2011
- Understood and followed oral and written directions.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Led security team and contributed to on-call shifts.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Jefe De Seguridad
Hotel Mayan Palace
Puerto Vallarta, Jalisco
12.1999 - 02.2008
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Entered time and attendance logs in preparation for payroll.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Created monthly reports for senior management summarizing operational performance metrics.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Handled guest complaints professionally and efficiently.
- Assigned duties and monitored performance of all employees in the hotel.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
Education
High School Diploma -
Preparatoria Tecnica # 31
Guadalajara Jalisco 07-1997
Skills
- Activities Planning
- CPR Training
- Infant Care
- Food Allergy Awareness
- Emergency Management
- First Aid and CPR Certified
- Security Screenings
- Fire Safety Training
Websites
Timeline
Private Nanny
Familia Overton. Familia Lovell. Familia Cresciman
05.2018 - 08.2023
Restaurante
Los Comales
01.2017 - 05.2021
Accesor De Credito Bancario
Banco Santander
05.2011 - 01.2017
Agente De Seguridad
Capitanian de Puerto
02.2008 - 03.2011
Jefe De Seguridad
Hotel Mayan Palace
12.1999 - 02.2008
High School Diploma -
Preparatoria Tecnica # 31
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