Alejandra Nuno
San Jose,CA
Summary
Dynamic professional with a proven track record at Amazon, adept in multitasking and adaptability. Excelled in customer service and problem-solving, significantly enhancing learning experiences and operational efficiency. Demonstrates exceptional verbal and multilingual communication skills, fostering teamwork and collaboration across diverse settings.
Overview
6
6
years of professional experience
Work History
Election Worker
Santa Clara County Registrar of Voters
01.2024 - 03.2024
- Verified voter identification documents, maintaining integrity within the electoral process.
- Contributed to fair election outcomes by adhering strictly to established guidelines and protocols.
- Safeguarded sensitive voter information, maintaining confidentiality throughout the election process.
- Resolved voter inquiries, providing accurate information on voting procedures and eligibility requirements.
- Ensured accurate vote counts by diligently following established ballot handling procedures.
- Set up and dismantled polling locations promptly, minimizing disruption to host sites such as schools or community centers.
- Managed inventory of essential supplies at the polling location, ensuring necessary materials were available throughout the day.
Learning Ambassador
Amazon
05.2021 - 08.2023
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Recreation Leader
After the Bell
02.2019 - 12.2019
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
- Transitioned participants between activities, rest periods and field trips.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Member Service Representative
VillaSport Athletic Club And Spa
11.2017 - 04.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Verified customer identification and documentation for compliant transactions.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
Education
No Degree - Communication Studies
West Valley College
Saratoga, CA05.2025
No Degree - Medical Assistant
Carrington College California - Sacramento
Sacramento, CA12.2024
High School Diploma -
Independence High School
San Jose, CA05.2017
Skills
- Verbal Communication
- Multilingual Communication
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
- Computer Proficiency
Languages
Spanish
Full Professional
Timeline
Election Worker
Santa Clara County Registrar of Voters
01.2024 - 03.2024
Learning Ambassador
Amazon
05.2021 - 08.2023
Recreation Leader
After the Bell
02.2019 - 12.2019
Member Service Representative
VillaSport Athletic Club And Spa
11.2017 - 04.2019
No Degree - Communication Studies
West Valley College
No Degree - Medical Assistant
Carrington College California - Sacramento
High School Diploma -
Independence High School
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