Compassionate and detail-oriented aspiring Medical Assistant eager to support healthcare teams. Strong communication skills and a commitment to patient care, ready to learn and grow in a clinical environment.
Overview
2
2
years of professional experience
Work History
Medical Assistant
North Bend Medical Center
01.2025 - Current
Assisted healthcare providers with patient examinations and procedures.
Managed patient records and updated electronic health systems efficiently.
Scheduled appointments and coordinated patient follow-ups to enhance care continuity.
Conducted vital signs assessments and documented findings accurately in charts.
Maintained cleanliness and organization of examination rooms to support safety protocols.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Customer Service Representative
Davey Jones Locker
03.2024 - 01.2025
Assisted customers with product inquiries and order placements.
Resolved customer complaints through effective communication and problem-solving techniques.
Monitored inventory levels and restocked shelves as needed throughout shifts.
Trained new staff on register procedures and customer service standards.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Shift Manager
Burger King
01.2023 - 03.2024
Supervised daily operations, ensuring compliance with safety and quality standards.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Excelled in every store position and regularly backed up front-line staff.
Managed inventory levels, coordinating restocks to maintain optimal supply.
Resolved customer inquiries and complaints promptly, enhancing service satisfaction.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.