Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Olivas

North Bend

Summary

Compassionate and detail-oriented aspiring Medical Assistant eager to support healthcare teams. Strong communication skills and a commitment to patient care, ready to learn and grow in a clinical environment.

Overview

2
2
years of professional experience

Work History

Medical Assistant

North Bend Medical Center
01.2025 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient records and updated electronic health systems efficiently.
  • Scheduled appointments and coordinated patient follow-ups to enhance care continuity.
  • Conducted vital signs assessments and documented findings accurately in charts.
  • Maintained cleanliness and organization of examination rooms to support safety protocols.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Customer Service Representative

Davey Jones Locker
03.2024 - 01.2025
  • Assisted customers with product inquiries and order placements.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Monitored inventory levels and restocked shelves as needed throughout shifts.
  • Trained new staff on register procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Shift Manager

Burger King
01.2023 - 03.2024
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Excelled in every store position and regularly backed up front-line staff.
  • Managed inventory levels, coordinating restocks to maintain optimal supply.
  • Resolved customer inquiries and complaints promptly, enhancing service satisfaction.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Education

Carl Hayden High School
Phoenix, AZ

No Degree - Nursing

Southwestern Community College
Coos Bay, OR

Skills

  • HIPAA compliance
  • Patient scheduling
  • Patient-focused care
  • Medical terminology knowledge
  • Vital signs monitoring
  • Reliable team player
  • CPR Certified
  • Medical office administration
  • Bilingual
  • Professionalism and ethics

Timeline

Medical Assistant

North Bend Medical Center
01.2025 - Current

Customer Service Representative

Davey Jones Locker
03.2024 - 01.2025

Shift Manager

Burger King
01.2023 - 03.2024

Carl Hayden High School

No Degree - Nursing

Southwestern Community College