Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Alejandra Ortiz-Munoz

Community Intergration Program Supervisor
Hacienda Heights,CA

Summary

Multi-talented Program Supervisor driven to optimize processes and improve productivity to maximize program successes. Excelling at managing client relationships and administrative functions. Offering 10 years of care giving industry experience. An expert with working with all kinds of children and related experience Hardworking and reliable, focused on going above and beyond to support each client. Always looking for ways to promote growth with the individuals within contact. Motivated to continue to learn and grow as a professional

Overview

2
2
Languages
15
15
years of post-secondary education
14
14
years of professional experience

Work History

Community Intergration Program Supervisor

Positive Behavior Steps
West Covina, CA
09.2020 - Current
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
  • Organized client binders based on their goals.
  • Provided on going supervision to Community Facilitators and clients within caseloads
  • Regularly participate in structured meetings with clinical teams to discuss treatment plans, goals and to address concerns.
  • Ensure that Community Facilitators are implementing programs in order to tackle client goals.
  • Maintain professionalism when representing Positive Behavior Steps by working cooperatively and courteously with team members.
  • Provide emergency and crisis support when appropriate.
  • Devised and enhanced treatment strategies to promote continued progress.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Provided ongoing direction and leadership for program operations.
  • Have supervised maximum caseloads assigned to supervisors of 10 cases.

Foster Parent

Self Employed
Los Angeles, Ca
06.2019 - Current
  • Cleaned and organized living spaces to provide child for best environment for health and wellness.
  • Cooked healthy, balanced meals and snacks to meet child's needs.
  • Advised child on proper self-care, personal hygiene and other important topics affecting their personal wellbeing.

Community Facilitator

Positive Behavior Steps
West Covina, California
01.2020 - 09.2020
  • Participate in interdisciplinary teamwork teach clients self-advocacy, social-emotional skills, and safety awareness, as it pertains to accessing community.
  • Teach client how to maintain personal hygiene.
  • Document relevant data, monitor progression and provide detailed summary of each session.
  • Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.

ABA Therapist

Positive Behavior Steps
West Covina, California
01.2020 - 09.2020
  • Assisting patients in developing skills through patterns needed to overcome unhealthy or maladaptive behavior analyzing patients' behavioral patterns to diagnose mental health disorders developing suitable treatment programs based on patient's diagnosis.
  • Maintaining detailed counseling and observation notes on each patient collaborating with patients' families to obtain feedback on implementing treatment plans and patient's progress.
  • Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Volunteer Catechist Assistant

St. Elizabeth Ann Seton Church
Rowland Heights, CA
06.2019 - 12.2020
  • Assisted with religious education of various aged children.
  • Organized activities for children.
  • Ensured safety and each child's well being.
  • Observed students during activities and assignments to document their strengths and weaknesses.
  • Offered extra assistance to disabled students such as helping them access facilities and use assistive devices.
  • Taught students about positive social behaviors and skills for building relationships with others.
  • Used teacher's lesson plans to explore subjects with students by lecturing on topics and leading hands-on activities.
  • Helped outside of the classroom to monitor and protect students.
  • Consistently enforced administrative policies to keep the environment fair for all students.

Babysitter

Self-employeed
Hacienda Heights , CA
11.2010 - 12.2019
  • Modeled appropriate social behaviors, immersed the children in other cultures and encouraged the development of diverse relationships.
  • Balanced rest with entertainment and responsibility to regulate the schedule of each child.
  • Shopped for items for children, including groceries, clothing and sports equipment.
  • Safely transported children between school, extracurricular events and medical appointments.
  • Organized and served balanced, healthy meals and snacks for children.
  • Taught children study habits and assisted with homework to promote good academic performance.
  • Planned age-appropriate activities and outings to promote social, physical and academic development.
  • Protected children by educating them about safety, first aid and hazardous behaviors.
  • Taught children to organize toys, wash hands and safety leading by example.
  • Assisted children with homework assignments and special projects across different subjects.

Education

Master of Arts - Social Work

Azusa Pacific University
Azusa, CA
08.2020 - Current

Bachelor of Science - Psychology

Cal Poly Pomona
01.2017 - 05.2020

Associate of Arts - Liberal Arts: Math & Science

Citrus College
Glendora, CA
08.2013 - 06.2017

Associate of Science - Biology, Physical Sciences & Mathematics

Citrus College
Glendora, CA
08.2013 - 06.2017

High School Diploma -

Glen A. Wilson High School
Hacienda Heights, CA
08.2008 - 06.2012

Skills

Communication Skillsundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Community Intergration Program Supervisor

Positive Behavior Steps
09.2020 - Current

Master of Arts - Social Work

Azusa Pacific University
08.2020 - Current

Community Facilitator

Positive Behavior Steps
01.2020 - 09.2020

ABA Therapist

Positive Behavior Steps
01.2020 - 09.2020

Foster Parent

Self Employed
06.2019 - Current

Volunteer Catechist Assistant

St. Elizabeth Ann Seton Church
06.2019 - 12.2020

Bachelor of Science - Psychology

Cal Poly Pomona
01.2017 - 05.2020

Associate of Arts - Liberal Arts: Math & Science

Citrus College
08.2013 - 06.2017

Associate of Science - Biology, Physical Sciences & Mathematics

Citrus College
08.2013 - 06.2017

Babysitter

Self-employeed
11.2010 - 12.2019

High School Diploma -

Glen A. Wilson High School
08.2008 - 06.2012
Alejandra Ortiz-MunozCommunity Intergration Program Supervisor