ALEJANDRA P. BELLO
Los Angeles,CA
Overview
10
10
years of professional experience
Work History
Virtual Administrative Assistant
Multiple Employers
07.2022 - Current
- Organize meetings, travels, and accommodations
- Manage contact lists and organize manager's calendars
- Properties monthly reports
- Coordinated with janitorial and vendors on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Administered operations to handle th needs of more than 100 tenants across 8 commercial properties.
- Managed electronic and paper filing systems by updating paperwork
- Monitored emails, organized inboxes, and prioritized messages for supervisors.
- Executed travel arrangements by researching and booking flights and accommodations.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Managed online filing system, entered data, and completed other clerical tasks.
Leasing Consultant
UDR Management
09.2017 - 05.2022
- Achieved maximum occupancy and revenue growth by effectively managing all sales activities from lead generation to lease signing
- Utilized creative online advertising and local community marketing to generate leads
- Communicated with prospective residents through phone and internet, scheduling appointments for community tours
- Managed between 50 - 100 inbound and outbound calls, ensuring positive and engaging experience for potential residents
- Ensured compliance with fair housing laws and maintained tenant confidentiality
- Collaborated with multiple stakeholders to resolve conflicts and ensure smooth operations
- Conducted over 50 follow-ups with tenants to obtain approval information for low-income apartments.
Leasing Consultant
Greystar Management
03.2015 - 08.2017
- Provided excellent customer service, addressing needs and requests of new prospects and existing tenants
- Facilitated lease agreements, explaining apartment features, and responding to questions from current and prospective residents
- Conducted meetings with potential clients, discussing leasing terms and conditions
- Conducted tenant screenings and background checks to finalize or cancel lease agreements
- Verified income, assets, and expenses, maintaining accurate file tracking sheets for each applicant
- Ensured resident satisfaction throughout lease term, securing lease renewals
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Real Estate Administrative Assistant
Home Sweet Home Properties
08.2013 - 03.2015
- Provided comprehensive organizational and clerical support
- Managed meeting and appointment scheduling
- Addressed office-related malfunctions and resolved requests or issues
- Maintained office supply inventories, adhering to budgeting practices
- Greeted visitors and facilitated appropriate communication with specific individuals
- Delivered excellent customer service, attending to needs and requests of tenants and landlords
- Conducted thorough screenings of prospective tenants for landlords
- Assisted in lead screening, appointment scheduling, and assigning clients to agents
- Managed property listings, ensuring accurate uploads to private database.
Education
Associate of Arts - Hospitality Management
CUNY LaGuardia Community College
Queens, NY01.2012
Skills
- Fluent In Spanish
- Appfolio
- Onesite
- Trello
- Google Drive
- Microsoft Office
- Yardi
- Entrata Software
- Bluemoon Software
- Application Processing
- Tenant Relations
- Marketing and Advertising
- Property Inspections
- Leasing and Sales
Timeline
Virtual Administrative Assistant
Multiple Employers
07.2022 - Current
Leasing Consultant
UDR Management
09.2017 - 05.2022
Leasing Consultant
Greystar Management
03.2015 - 08.2017
Real Estate Administrative Assistant
Home Sweet Home Properties
08.2013 - 03.2015
Associate of Arts - Hospitality Management
CUNY LaGuardia Community College