Alejandra Peña
Porterville,CA
Summary
Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed.
Overview
1
1
year of professional experience
Work History
Peer Support Specialist
RH Community Builders
Visalia
11.2023 - Current
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Actively listened and responded empathetically when interacting with clients.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Encouraged open communication between all parties involved in the client's case.
- Educated clients on available community resources that could enhance their quality of life.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Helped individuals overcome harmful drug and alcohol addictions.
- Transported individuals safely to support meetings and medical appointments.
- Completed detailed documentation of sessions.
- Collaborated to set goals and outline steps to achieve objectives.
Care Manager
Kingsview
Porterville , CA
03.2023 - 02.2024
- Participated in team meetings with other staff members to discuss case management issues.
- Provided crisis intervention services to clients when necessary.
- Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures.
- Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
- Assisted clients in developing and achieving short-term and long-term goals.
- Ensured that all documentation is completed accurately according to state regulations.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Managed caseloads effectively.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Monitored and evaluated the effectiveness of care plans, making adjustments as necessary to meet clients' evolving needs.
- Prepared and submitted reports on client outcomes.
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Developed and implemented care management plan to address needs and goals.
- Attended and actively participated in meetings to provide and receive information on clients.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Advocated for clients, serving as a liaison between individuals, families, and healthcare professionals.
- Led care coordination efforts, ensuring effective communication among all parties involved in a client's care.
Education
High School Diploma -
Burton Pathways Charter High School
Porterville, CA05-2013
Skills
- Planning skills
- Community services information
- Relationship-building skills
- Problem-solving skills
- Issue resolution abilities
- Social activity planning
- Appointment Scheduling
- Communication abilities
- Boundary Setting
- Effective collaboration
- Leadership skills
Languages
English
Professional
Spanish
Professional
Timeline
Peer Support Specialist
RH Community Builders
11.2023 - Current
Care Manager
Kingsview
03.2023 - 02.2024
High School Diploma -
Burton Pathways Charter High School
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