Alejandra Pena
Server
Miami
Summary
Excelling in customer service and problem-solving. Bilingual and adept at multitasking in fast-paced environments, I consistently achieved high satisfaction ratings while ensuring timely order fulfillment and maintaining quality standards.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Online Personal Shopper
Walmart
02.2025 - 12.2025
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Server
Jason's Deli
03.2024 - 12.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Wooddale High
Memphis, TN05-2023
Skills
Multitasking in fast-paced enviroments
Patient and empathy
Customer service expertise
Team collaboration
Problem solving
Bilingual
Timeline
Online Personal Shopper
Walmart
02.2025 - 12.2025
Server
Jason's Deli
03.2024 - 12.2024
High School Diploma -
Wooddale High