Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra Piña Muñoz

Galt,CA

Summary

Reliable Housekeeping Room Attendant with over five years of experience at Best Western Hotel, excelling in customer service and chemical safety. Enhanced guest satisfaction through efficient room management and meticulous cleaning techniques, achieving improved turnaround times. Committed to maintaining high standards of cleanliness and fostering positive guest relations.

Overview

5
5
years of professional experience

Work History

Housekeeping Room Attendant

Best Western Hotel
03.2020 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

Education

Secundaria 69
Veracruz Canaco

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Chemical handling
  • Cleaning techniques
  • Supply inventory management
  • Chemical safety knowledge
  • Health and safety

Timeline

Housekeeping Room Attendant

Best Western Hotel
03.2020 - Current

Secundaria 69

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Alejandra Piña Muñoz